Hotel review for Hotel Serrano Palace

Es handelt sich um ein zentralgelegenes und ansprechendes Haus. Als störend empfand ich allerdings die Müllentsorgung um 4 Uhr früh.

Category Average rating * Details

• General hotel area 5.5
  • Condition of the hotel 6
  • General cleanliness of the different areas 6
  • Family friendliness 5
  • Dissability friendliness 5
• Location and surroundings 4.5
  • Shopping possibilities in the surrounding area 4
  • Availability of public transport & opportunity for excursion 4
  • Restaurants & Bars in the surrounding area 5
  • Other recreational possibilities 5
  • Distance to the beach -
  • Distance to ski lift -
• Service 5.0
  • Service (i.e. friendliness, helpfulness, etc.) 5
  • Personell's competence & knowledge of foreign languages 5
  • Check-In procedure 5
  • Dealing with complaints -
• Gastronomy 5.0
  • Variety of food & drink 5
  • Taste/quality of food & drinks 4
  • Atmosphere and interior design of hotel, restaurant & bar 5
  • Cleanliness in the restaurant and at the table 6
• Sport, recreation and pool 4.5
  • Recreational offer (i.e. Sauna, Tennis, Animation, etc.) 4
  • Quality of the beach -
  • Condition and quality of the pool area 5
  • Child/Day care and/or playgrounds -
• Room 5.3
  • Cleanliness of rooms (cleaning, change of sheets,...) 6
  • Size of the rooms 5
  • Furnishing (TV, balcony, safe, etc.) 5
  • Bathroom, shower, toilet (size, condition, cleanliness, etc.) 5

Hotel review marks: 6 suns = very good … 1 sun = unsatisfactory

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