Hotel review for Hotel Sheraton Bilbao

When Gerhard from Zürich visited the hotel it was quite clean and pleasant. As said by Gerhard, there are pleasant dining and drinking options near the hotel. The service at the hotel was excellent. Gerhard reported that both the quality and taste of the food are satisfactory. The leisure activities on offer were good. In Gerhard's opinion, the rooms at Hotel Sheraton Bilbao are adequately clean.

Category Average rating * Details

• General hotel area 5.0
  • Condition of the hotel 5
  • General cleanliness of the different areas 5
  • Family friendliness -
  • Dissability friendliness -
• Location and surroundings 5.5
  • Shopping possibilities in the surrounding area 6
  • Availability of public transport & opportunity for excursion 6
  • Restaurants & Bars in the surrounding area 5
  • Other recreational possibilities 5
  • Distance to the beach -
  • Distance to ski lift -
• Service 5.2
  • Service (i.e. friendliness, helpfulness, etc.) 6
  • Personell's competence & knowledge of foreign languages 6
  • Check-In procedure 6
  • Dealing with complaints 3
• Gastronomy 5.0
  • Variety of food & drink 5
  • Taste/quality of food & drinks 5
  • Atmosphere and interior design of hotel, restaurant & bar 5
  • Cleanliness in the restaurant and at the table 5
• Sport, recreation and pool 4.5
  • Recreational offer (i.e. Sauna, Tennis, Animation, etc.) 5
  • Quality of the beach -
  • Condition and quality of the pool area 4
  • Child/Day care and/or playgrounds -
• Room 4.2
  • Cleanliness of rooms (cleaning, change of sheets,...) 4
  • Size of the rooms 6
  • Furnishing (TV, balcony, safe, etc.) 4
  • Bathroom, shower, toilet (size, condition, cleanliness, etc.) 3

Hotel review marks: 6 suns = very good … 1 sun = unsatisfactory

This summary was created from Gerhard's hotel review. Read the original hotel review.
This summary does not influence the hotel’s recommendation rate.

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