Hotel review for Hotel Sol Cayo Guillermo

The staff at the hotel were very helpful and friendly. the rooms were basic but comfortable and the surroundings were beautiful but most of all you have the beach on your doorstep and it was AMAZING. All in all we had an excellent holiday and cant wait to go back.

Category Average rating * Details

• General hotel area 5.3
  • Condition of the hotel 5
  • General cleanliness of the different areas 5
  • Family friendliness 6
  • Dissability friendliness -
• Location and surroundings 4.6
  • Shopping possibilities in the surrounding area 2
  • Availability of public transport & opportunity for excursion 5
  • Restaurants & Bars in the surrounding area 5
  • Other recreational possibilities 5
  • Distance to the beach 6
  • Distance to ski lift -
• Service 6.0
  • Service (i.e. friendliness, helpfulness, etc.) 6
  • Personell's competence & knowledge of foreign languages 6
  • Check-In procedure 6
  • Dealing with complaints -
• Gastronomy 4.5
  • Variety of food & drink 4
  • Taste/quality of food & drinks 4
  • Atmosphere and interior design of hotel, restaurant & bar 5
  • Cleanliness in the restaurant and at the table 5
• Sport, recreation and pool 5.5
  • Recreational offer (i.e. Sauna, Tennis, Animation, etc.) 6
  • Quality of the beach 6
  • Condition and quality of the pool area 5
  • Child/Day care and/or playgrounds 5
• Room 5.3
  • Cleanliness of rooms (cleaning, change of sheets,...) 5
  • Size of the rooms 6
  • Furnishing (TV, balcony, safe, etc.) 5
  • Bathroom, shower, toilet (size, condition, cleanliness, etc.) 5

Hotel review marks: 6 suns = very good … 1 sun = unsatisfactory

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