Hotel review for Hotel Sol Cayo Guillermo

Hotel

The hotel was a good size. Not too big and not too small. The services at reception when I arrived after my long journey were great. The plane had been delayed so we arrived several hours late. The staff on the desk bent over backwards to get us to our rooms so we could all get refreshed and get in that holiday mood. The hotel was going to be closed from may to refirb and some blocks had already been shut off to begin work. The hotel defintely needed refirb as it's a long time since it had any work done. The hotel was clean and the rooms are a great size. The services included towels that could be collected from the pool. This saves on heavy towels taking up room in luggege and it's a great service. The food was good despite what it says on some of the reviews on here. Yes it's basic but it's Cuba not mcdonnalds or burger king. It's fresh food and the chefs around the edge of the main restaurant are well with a go. The fresh calamari was supurb. When I read reviews it said singles shouldn't bother going to this hotel but I thought that it's perfect. The staff are great and the fantastic Cubanito bar near the beach and it's round shape is perfect for mixing with other guests. I arrived on my own and left with many friends who are all meeting up again in march next year.

Location

This is really for people who enjoy the beach and the sea. There isn't anything else around except other hotels that share the strip. There is good entertainment at the hotel and bowling at the hotel next door. Taxis are cheap.

Service

staff at the hotel were great. They really made the holiday. I could not fault them at all. I had no need to complain but someone I know did and it was fixed instantly.

Gastronomy

hygiene was good. Food was good. The daytime bar near the beach did excellent calamari and fresh fish. The al'a carte restaurant was lovely. The steak was perfect. Lots of choice.

Sport & Entertainment

I tended to use the beach everyday so didn't use the pool. Sunbeds were available on the beach and parasols were also available. All free.

Room

the room was of a good size but the toilet didn't always flush. The rooms were really clean though. The location of some rooms further away from the center are darker as they lack the lighting around the main resort. These rooms are nice and quiet though.

Tips and recommendations

I have always been to Cuba in march as it's the month with the least amount of rainfall. All of the trips are well worth a go and are great value for money. The catamaran is well worth a go and the lunch you get is lovely and fresh. Take pens and soap as gifts as the staff struggle to get some things. Sanitary items are rationed and expensive.