Hotel review for Hotel Valtur Pollina Club

The hotel is in good condition. In line with Sonja & Markus, the hotel does not provide good leisure activities. Sonja & Markus found that the quality of the service was satisfactory. Sonja & Markus complained that both the quality and taste of the food are awful. The leisure activity offering is good.

Category Average rating * Details

• General hotel area 5.0
  • Condition of the hotel 5
  • General cleanliness of the different areas 5
  • Family friendliness -
  • Dissability friendliness 5
• Location and surroundings 2.0
  • Shopping possibilities in the surrounding area 1
  • Availability of public transport & opportunity for excursion 1
  • Restaurants & Bars in the surrounding area 1
  • Other recreational possibilities 2
  • Distance to the beach 5
  • Distance to ski lift -
• Service 5.0
  • Service (i.e. friendliness, helpfulness, etc.) 5
  • Personell's competence & knowledge of foreign languages 5
  • Check-In procedure 5
  • Dealing with complaints 5
• Gastronomy 2.0
  • Variety of food & drink 1
  • Taste/quality of food & drinks 1
  • Atmosphere and interior design of hotel, restaurant & bar 1
  • Cleanliness in the restaurant and at the table 5
• Sport, recreation and pool 5.0
  • Recreational offer (i.e. Sauna, Tennis, Animation, etc.) 5
  • Quality of the beach 5
  • Condition and quality of the pool area 5
  • Child/Day care and/or playgrounds -
• Room 4.8
  • Cleanliness of rooms (cleaning, change of sheets,...) 5
  • Size of the rooms 4
  • Furnishing (TV, balcony, safe, etc.) 5
  • Bathroom, shower, toilet (size, condition, cleanliness, etc.) 5

Hotel review marks: 6 suns = very good … 1 sun = unsatisfactory

This summary was created from Sonja & Markus's hotel review. Read the original hotel review.
This summary does not influence the hotel’s recommendation rate.

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