Hotel review for UNA Hotel Napoli

The hotel in Naples was kept in an excellent condition. Transportation to and from the hotel is very good. In Alfred's opinion, the check-in process was satisfactory. The hotel reviewer was happy with the quality of the food. Alfred said that the bathroom was pretty good.

Category Average rating * Details

• General hotel area 5.0
  • Condition of the hotel 6
  • General cleanliness of the different areas 5
  • Family friendliness 4
  • Dissability friendliness -
• Location and surroundings 5.3
  • Shopping possibilities in the surrounding area 4
  • Availability of public transport & opportunity for excursion 6
  • Restaurants & Bars in the surrounding area 6
  • Other recreational possibilities -
  • Distance to the beach -
  • Distance to ski lift -
• Service 5.3
  • Service (i.e. friendliness, helpfulness, etc.) 5
  • Personell's competence & knowledge of foreign languages 6
  • Check-In procedure 5
  • Dealing with complaints -
• Gastronomy 5.3
  • Variety of food & drink 5
  • Taste/quality of food & drinks 5
  • Atmosphere and interior design of hotel, restaurant & bar 6
  • Cleanliness in the restaurant and at the table 5
• Sport, recreation and pool -
  • Recreational offer (i.e. Sauna, Tennis, Animation, etc.) -
  • Quality of the beach -
  • Condition and quality of the pool area -
  • Child/Day care and/or playgrounds -
• Room 5.0
  • Cleanliness of rooms (cleaning, change of sheets,...) 5
  • Size of the rooms 4
  • Furnishing (TV, balcony, safe, etc.) 6
  • Bathroom, shower, toilet (size, condition, cleanliness, etc.) 5

Hotel review marks: 6 suns = very good … 1 sun = unsatisfactory

This summary was created from Alfred's hotel review. Read the original hotel review.
This summary does not influence the hotel’s recommendation rate.

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