Hotel review AKZENT Hotel Sport

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by Susannah2011-12-014.08333333333
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Member since 5/4/11
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From: Switzerland
Age: 41-45
Travel time: in December 11
I travelled as: Family
Children: 3
Duration: 1-3 days
Type of trip: Skiing and winter sports
Recommendation: Yes
Average rating of this review: 4.9

Clean, comfortable, family-friendly hotel

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Good choice for families - we are a family of 5 and always struggle to find family-room accommodation. The family rooms are good for families - main bedroom with double bed plus enough space for a baby cot, 2nd bedroom with bunk beds. The decor is very dated, but everything is clean and beds comfortable. Also there is a small shower room, small WC room, but the sinks are located in the main bedroom and children's room which is not so convenient.

In general, the facilities and rooms could all use an upgrade, but everything is very clean and service was excellent. A great playroom for the kids, plus several other rooms (e.g. billiards room, ping-pong room, Kegelbahn) found throughout the hotel (consists of a main building interconnected to 3 other buildings by a series of maze-like corridors that your children will love).

We had half-pension at the restaurant - food was OK, but nothing great. Breakfast also OK - standard breakfast fare. They also have a kids' menu for dinner.

Located about 10-minute walk (if not in ski boots) or two bus stops (stop in front of hotel) from Madrisa-Land which is great for children in both winter and summer. There is an Intersport for ski rental right near the bottom of the Madrisa gondola. Probably about a 20-minute walk or short bus ride into Klosters Platz for shopping/more action.


Hotel review in categories

  • Hotel in general
    open close
    5.3
    Suns

    • condition of the hotel
      4.0
      Suns
    • General cleanliness of the different areas
      6.0
      Suns
    • Family friendliness
      6.0
      Suns
    • Disabled-friendly
      not rated
  • Location and surroundings
    open close
    4.6
    Suns

    • Proximity to shopping areas
      4.0
      Suns
    • Transportation connection and available excursions
      5.0
      Suns
    • Restaurants & bars in the area
      4.0
      Suns
    • Other leisure activities available
      5.0
      Suns
    • Distance to the beach
      not rated
    • Distance to ski lift
      5.0
      Suns
  • Service
    open close
    6.0
    Suns

    • Friendliness and helpfulness
      6.0
      Suns
    • Staff's knowledge of foreign language
      6.0
      Suns
    • Reception, check-in & check-out
      6.0
      Suns
    • Competence (handling complaints)
      6.0
      Suns
  • Gastronomy
    open close
    4.5
    Suns

    • Variety of food and drinks
      4.0
      Suns
    • Quality of food and drinks
      4.0
      Suns
    • Atmosphere & furnishings
      4.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      6.0
      Suns
  • Sport, entertainment & pool
    open close
    5.0
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      5.0
      Suns
    • Quality of the beach
      not rated
    • Overall condition of the pool area
      5.0
      Suns
    • Child care or playground
      5.0
      Suns
  • Room
    open close
    4.3
    Suns

    • Cleanliness & linen change
      6.0
      Suns
    • size of the room
      5.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      3.0
      Suns
    • size of the bathroom
      3.0
      Suns

Additional info concerning your hotel review AKZENT Hotel Sport

What type of room did you review? Family room Standard with view Garden
Did the hotel meet the standards of its official catalogue description? Yes
Does the hotel deserve its official star rating? Yes
How would you describe the value for money? Generally good
Which tour operator did you travel with? No details

Was the review helpful for you? Yes No


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