Once and never again!

Hotel review Airport Hotel Kelsterbach

by Katrin2011-10-012.5
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Member since 9/10/10
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The review was read 62 times.

From: Germany
Age: 31-35
Travel time: in October 11
I travelled as: Solo/single
Children: none
Duration: 1-3 days
Type of trip: Business trip
Recommendation: No
Average rating of this review: 3

Once and never again! *

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At the check in they told me already, that the previous guest the key to the room unfortunately have taken issue (!?) and could I therefore does not have its own key. One accompanied me to the room... The front desk was not in a position with the room key to open its central. I had another room. The furniture was very Spartan-no hair dryer, alarm clock, safe. On table and dessert were glass edges from the previous guests to see. The ' highlights 'of the floor was so dirty carpet I have never seen (see photo)! The breakfast is nothing special, not worth nine euros. At the check-out, it took over 20 minutes to get a decent. No-Go-the hotel is far away from three star hotel-my room to the fair-bargain price of 169 euro a pure impertinence!

Pictures/Videos to hotel review (Click picture to enlarge!)

Hotel review Airport Hotel Kelsterbach - Teppichboden des Zimmers

Hotel review Airport Hotel Kelsterbach - Familienzimmer

* This hotel review was originally written in German by Katrin. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

2.0
Suns
- condition of the hotel
  2.0
  Suns
- General cleanliness of the different areas
  2.0
  Suns
- Family friendliness
  not rated
- Disabled-friendly
  not rated
Location and surroundings

3.0
Suns
- Proximity to shopping areas
  not rated
- Transportation connection and available excursions
  3.0
  Suns
- Restaurants & bars in the area
  not rated
- Other leisure activities available
  not rated
- Distance to the beach
  not rated
- Distance to ski lift
  not rated
Service

3.3
Suns
- Friendliness and helpfulness
  4.0
  Suns
- Staff's knowledge of foreign language
  not rated
- Reception, check-in & check-out
  3.0
  Suns
- Competence (handling complaints)
  3.0
  Suns
Gastronomy

3.3
Suns
- Variety of food and drinks
  not rated
- Quality of food and drinks
  3.0
  Suns
- Atmosphere & furnishings
  3.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  4.0
  Suns
Sport, entertainment & pool

not rated
- Leisure activities (sauna, tennis, entertainment, etc.)
  not rated
- Quality of the beach
  not rated
- Overall condition of the pool area
  not rated
- Child care or playground
  not rated
Room

3.5
Suns
- Cleanliness & linen change
  3.0
  Suns
- size of the room
  5.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  3.0
  Suns
- size of the bathroom
  3.0
  Suns

Additional info concerning your hotel review Airport Hotel Kelsterbach

What type of room did you review?	Family room Standard with view Street
Did the hotel meet the standards of its official catalogue description?	No, worse
Does the hotel deserve its official star rating?	No, worse
How would you describe the value for money?	Very poor
Which tour operator did you travel with?	No details

Was the review helpful for you? Yes No

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