Akzent Waldhotel Rügen/Waldhotel Göhren & Apartments
archived Hotel review Akzent Waldhotel Rügen/Waldhotel Göhren & Apartments
3 von 3 User (100%) finden diese Bewertung hilfreich.
Age: 46-50
Travel time: in June 04
I travelled as: Couple
Children: none
Duration: 1 week
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 3.5
Not recommended! *
Enlarge letters A A Downsize letters A AWe had booked 1996 a visit to this hotel and loved it. That is why we wanted to spend our holiday in 2004 this hotel. Unfortunately, we were very disappointed, as the level has deteriorated. So a huge number of tourists coach house, so that, for example, the morning buffet part was blank, long and/or no place in the restaurant. That is 1/2 hour we had to wait, in order to get a seat or a later time to appear. The service consisted in contrast to 1996 to 99% of young polish (seasonal) women, no difference between the dry and dry wines habl understood. The bathrooms were in need of an overhaul and in the swimming pool the paint was peeling off the walls. When we put forward our complaint in writing, there was no answer. In our oral demand, on the part of the hotel owner answered: will generally not responded to complaints. That was the 'I-point' arrogance and hubris and for a 4 star hotel! It is a pity, because the Hotel has a very nice location and it had level!
This translation will not be included in the average rating.
Hotel review in categories
- Hotel in general
- condition of the hotel
- General cleanliness of the different areas
- Family friendliness
- Disabled-friendlynot rated
- Location and surroundings
- Proximity to shopping areas
- Transportation connection and available excursions
- Restaurants & bars in the area
- Other leisure activities available
- Distance to the beach
- Distance to ski liftnot rated
- Service
- Friendliness and helpfulness
- Staff's knowledge of foreign languagenot rated
- Reception, check-in & check-out
- Competence (handling complaints)
- Gastronomy
- Variety of food and drinks
- Quality of food and drinks
- Atmosphere & furnishings
- Overall cleanliness in the restaurant and in the dining areas
- Sport, entertainment & pool
- Leisure activities (sauna, tennis, entertainment, etc.)
- Quality of the beachnot rated
- Overall condition of the pool areanot rated
- Child care or playgroundnot rated
- Room
- Cleanliness & linen change
- size of the room
- Room amenities (TV, balcony, safe, etc.)
- size of the bathroom
Additional info concerning your hotel review Akzent Waldhotel Rügen/Waldhotel Göhren & Apartments
| What type of room did you review? | No details |
| Did the hotel meet the standards of its official catalogue description? | No, worse |
| Does the hotel deserve its official star rating? | No, worse |
| How would you describe the value for money? | Very poor |
| Which tour operator did you travel with? | No details |
