Al Hamra Fort Hotel & Beach Resort
Hotel review Al Hamra Fort Hotel & Beach Resort
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Age: 26-30
Travel time: in September 11
I travelled as: Couple
Children: none
Duration: 1 week
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 4
Never again with JT Touristik! *
Enlarge letters A A Downsize letters A AThe hotel is okay. The big problem is, however, that you cannot be sure, that you also in this hotel outside, even though you booked it. As you can see from various reviews, it is regularly before, you have no warning will be accommodated in another hotel, which is not on the beach, but in the middle of the city Ras al- Kaimah (by car 30 minutes from the hotel away). That was the case with us. From conversations with other vacationers I agree, that a large number of tourists from this procedure is concerned. The staff in the hotel (including tour guide and hotel manager) do not expect any help, they are not at all willing, concern themselves with other solutions or other compensation. Due to the large number of stakeholders, I am sure, that JT Touristik of this approach and the least aware tolerated. The height of the impertinence is the subsequent handling of complaints on the part of JT Touristik. Try first, it auszusitzen, after more than two months, we received a letter, in which they try to represent, that the hotel was great and in a different hotel the beach (miles away from the hotel) may. Other complaints as the location of the room (we had actually booked ocean view), which in the hotel of course due to the hotel's location is not possible, or noise, because the replacement in the heart of the city in the night busy street, will not be accepted, because the evidence therefor. It offer a Reisepreisminderung of 10% (but only for the duration of their stay in the hotel) at. Conclusion: with JT Touristik I will certainly not vacation more book. In all, the leisure activity options for the tour operator book, I can absolutely recommend, a legal protection insurance, around itself after the vacation according to present a united front.
This translation will not be included in the average rating.
Hotel review in categories
- Hotel in general
- condition of the hotel
- General cleanliness of the different areas
- Family friendliness
- Disabled-friendlynot rated
- Location and surroundings
- Proximity to shopping areas
- Transportation connection and available excursions
- Restaurants & bars in the area
- Other leisure activities available
- Distance to the beach
- Distance to ski liftnot rated
- Service
- Friendliness and helpfulness
- Staff's knowledge of foreign language
- Reception, check-in & check-out
- Competence (handling complaints)
- Gastronomy
- Variety of food and drinks
- Quality of food and drinks
- Atmosphere & furnishings
- Overall cleanliness in the restaurant and in the dining areas
- Sport, entertainment & pool
- Leisure activities (sauna, tennis, entertainment, etc.)
- Quality of the beach
- Overall condition of the pool area
- Child care or playgroundnot rated
- Room
- Cleanliness & linen change
- size of the room
- Room amenities (TV, balcony, safe, etc.)
- size of the bathroom
Additional info concerning your hotel review Al Hamra Fort Hotel & Beach Resort
| What type of room did you review? | Double room Deluxe with view Sea/lake |
| Did the hotel meet the standards of its official catalogue description? | No, worse |
| Does the hotel deserve its official star rating? | No, worse |
| How would you describe the value for money? | Adequate |
| Which tour operator did you travel with? | JT Touristik |
