Hotel review Aparthotel Elisa

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by Jana2010-09-013
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1 / 3 User (33%) finds this review helpful.
From: Germany
Age: 41-45
Travel time: in September 10
I travelled as: Couple
Children: none
Duration: 1 week
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 3.6

We were disappointed *

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We have booked this hotel, because we thought 1 has a good two fly. TUI was in this hotel also represented.
So can not be so bad!
The we 'only' book a three-star, us was also clear. We fly to Spain almost every year, but the have we not yet seen.
Actually it started to do well. A call from Germany, whether we get a room to the pool side (because of the mosquitoes) met us to rejoice.
When we arrived we were given a free dinner (we had booked only with breakfast).
Now we were helpless in the restaurant and knew where actually not. No explanation, no instructions... NOTHING!
We walked into our room and were given very little air. Musty smell came against a us, after a week went also not away.
It was the cigarette butts on the floor from the previous guests. In the bathroom mold. Of cleanliness no trace!
Breakfast was from 8:00 to 10:00 A.M.. We took advantage of the mostly 9:15 A.M.. Could happen then, all was the much. After polite ask, whether I could get something, came an incomprehensible smile. It was rolls, eggs (rather not food) butter, jam, sausage and melon.
In the restaurant it was rather quiet to the breakfast.
It were hardly more than ten to 15 pairs. (No kids)
The table itself had one setting. (Table cloth shake out, cutlery get)
Many tourists then cleared the dishes also again good from, the dishes on the car. I found this very overbearing.
The pool was clean and big enough for a swim. The one to 20 hours I could use it was great! Local children raved unfortunately always up to the last minute in the pool. So no trace of swimming.
Otherwise it was a good stay in the hotel. Has it enough to sleep.
The area and the beach were beautiful.
We have recovered well and us on the defects have over looked.
We would book this hotel but not more highly recommend it.


* This hotel review was originally written in German by Jana. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    3.3
    Suns

    • condition of the hotel
      4.0
      Suns
    • General cleanliness of the different areas
      3.0
      Suns
    • Family friendliness
      3.0
      Suns
    • Disabled-friendly
      not rated
  • Location and surroundings
    open close
    5.4
    Suns

    • Proximity to shopping areas
      6.0
      Suns
    • Transportation connection and available excursions
      6.0
      Suns
    • Restaurants & bars in the area
      6.0
      Suns
    • Other leisure activities available
      4.0
      Suns
    • Distance to the beach
      5.0
      Suns
    • Distance to ski lift
      not rated
  • Service
    open close
    3.5
    Suns

    • Friendliness and helpfulness
      3.0
      Suns
    • Staff's knowledge of foreign language
      5.0
      Suns
    • Reception, check-in & check-out
      4.0
      Suns
    • Competence (handling complaints)
      2.0
      Suns
  • Gastronomy
    open close
    2.0
    Suns

    • Variety of food and drinks
      2.0
      Suns
    • Quality of food and drinks
      2.0
      Suns
    • Atmosphere & furnishings
      2.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      2.0
      Suns
  • Sport, entertainment & pool
    open close
    3.7
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      2.0
      Suns
    • Quality of the beach
      6.0
      Suns
    • Overall condition of the pool area
      3.0
      Suns
    • Child care or playground
      not rated
  • Room
    open close
    3.5
    Suns

    • Cleanliness & linen change
      2.0
      Suns
    • size of the room
      4.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      4.0
      Suns
    • size of the bathroom
      4.0
      Suns

Additional info concerning your hotel review Aparthotel Elisa

What type of room did you review? Double room Standard with view Pool
Did the hotel meet the standards of its official catalogue description? No, worse
Does the hotel deserve its official star rating? Yes
How would you describe the value for money? Adequate
Which tour operator did you travel with? 1-2-Fly

Was the review helpful for you? Yes No


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