Arabella Alpenhotel am Spitzingsee
Hotel review Arabella Alpenhotel am Spitzingsee
2 von 2 User (100%) finden diese Bewertung hilfreich.
Age: 36-40
Travel time: in October 11
I travelled as: Couple
Children: none
Duration: 1-3 days
Type of trip: Countryside and Spa
Recommendation: Yes
Average rating of this review: 6
Again after renovation a top four stars hotel! *
Enlarge letters A A Downsize letters A AWe were the first time in about five years, stay at this hotel and were very positive surprised! The reception area and the adjoining bar were completely new and very stylish designed. Our room (305) with a partial view of the lake was big enough. The newly renovated and large bathroom has a five stars standard (very stylish, with rain shower and direct view of the lake! Nice flat screen tv in a reasonable size. The small is cute, but for older people as we, without glasses not so good ☺ The wellness area remained unchanged compared with a previous figure is however still in very good condition. The discreet friendliness was in all areas! The breakfast buffet left nothing to be desired. But what we want to say the following criticism: the Wellness was used/sauna area as an adventure playground for children. Therefore, it was not possible to relax or to use the saunas. No children under 16 as the sauna area could use, the staff should act on the parents (if the matter is already! Parents). In summary the hotel since the renovation were all very nice wellness hotel recommendable.
This translation will not be included in the average rating.
Hotel review in categories
- Hotel in general
- condition of the hotel
- General cleanliness of the different areas
- Family friendlinessnot rated
- Disabled-friendlynot rated
- Location and surroundings
- Proximity to shopping areasnot rated
- Transportation connection and available excursionsnot rated
- Restaurants & bars in the area
- Other leisure activities available
- Distance to the beachnot rated
- Distance to ski liftnot rated
- Service
- Friendliness and helpfulness
- Staff's knowledge of foreign languagenot rated
- Reception, check-in & check-out
- Competence (handling complaints)
- Gastronomy
- Variety of food and drinks
- Quality of food and drinks
- Atmosphere & furnishings
- Overall cleanliness in the restaurant and in the dining areas
- Sport, entertainment & pool
- Leisure activities (sauna, tennis, entertainment, etc.)not rated
- Quality of the beachnot rated
- Overall condition of the pool area
- Child care or playgroundnot rated
- Room
- Cleanliness & linen change
- size of the room
- Room amenities (TV, balcony, safe, etc.)
- size of the bathroom
Hotelier's comment
Sehr geehrte Marit,vielen Dank für Ihre Hotelbewertung!
Wir freuen uns, dass wir Sie begeistern konnten. Zu Ihrer Kritik: neue Flachbildfernseher werden demnächst folgen. Lärmende Kinder im Wellness-bereich kommen leider immer wieder vor - es ist vorrangig das Problem der Eltern. Unser Servicepersonal ist nicht immer vor Ort, würde aber ggf. die Eltern darauf aufmerksam machen. Hoffentlich wird es beim nächsten Besuch Ihrerseits wieder ruhiger zugehen. Nochmals vielen Dank für Ihre lobenden Worte und alles Gute,
Peter_K./ Direktor
Additional info concerning your hotel review Arabella Alpenhotel am Spitzingsee
| What type of room did you review? | Double room Standard with view Sea/lake |
| Did the hotel meet the standards of its official catalogue description? | Yes |
| Does the hotel deserve its official star rating? | Yes |
| How would you describe the value for money? | Adequate |
| Which tour operator did you travel with? | No details |
