archived Hotel review Arthotel Blaue Gans

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by Ralph2009-12-013.91666666667
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Member since 10/3/08
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5 von 5 User (100%) finden diese Bewertung hilfreich.
From: Germany
Age: 46-50
Travel time: in December 09
I travelled as: Couple
Children: none
Duration: 1-3 days
Type of trip: City break
Recommendation: Yes
Average rating of this review: 4.7

The devil is in the detail *

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Very often really tastefully herausgeputzten have the general art or design hotels have the problem, that its image with high expectations, which on closer examination, unfortunately not in all respects to live up to. Often, the devil is in the detail; so also in the blue Goose. But first, the positive: the awe-inspiring old building the entrance and reception areas in our eyes successful styles. The location right in the getreidegasse (the shopping district of Salzburg) is without any question was excellent. Reservation, welcome, check-in and check-out were spotless and very friendly from the front desk. One comes but the room, unfortunately the problems of fishing: the optics was again appealing, but the room size in our case at just about adequate, although we for our small advent excursion not overly had a lot of luggage. It was really a problem, to rid the winter clothing, without each other on the feet to apply. The counter or were simply not enough opportunities for luggage storage, the mattresses of the queen sized bed uncomfortable hard. And, as already mentioned vorrezensenten: the very '' design is frosted glass door to the bathroom from makes noises associated with removal operations also for couples to experience serving embarrassing, actually a knock-out criterion. And even a small one, but in many hotels hated the point: the beautiful flat screen TV was carelessly endeavours by automatic search without post-programmed. A channel list was to much bother apparently, so has the fernsehwillige guest by the entire offer including not used to channel surf, to the desired channel to find. Those details go on the nerves and I say something about my opinion on the overall, with the act is in a hotel. Overall, therefore, the design of the room design over function or comfort.

A really serious disappointment was the unexpected and food in the restaurant. As a smoker had reserved we in the café/lounge area. The young waiters were very friendly, tried hard and mercilessly overstrained. After a ashtray had to be asked for example three times. After a long day we were tired and hungry and wanted a drink and a main course without large around it. Have we the triggered ordered grilled chicken with potatoes-Cucumbers-salad with bacon lenses and the fried veal kidneys and mashed potatoes. Of the order to serve the two passed more than a hour food. That the spill ' grilled chicken as surprise, nor is it the one or other bone contained, was still to hurt; the seasoned and tacky potato, cucumber salad also. The calf kidney but were, as you so beautiful says, 'a really thick dog' : technically incompetent prepared, they were partly not cutting or chewable and larger pieces raw. My complaint was with a plate of chocolates with eight as an excuse the kitchen. We didn't feel like a box of chocolates were to tired and on, to continue to discuss. Our experience was at least that evening no isolated incident, as also at the next table were a little more than half filled plates back. At the moment the kitchen seems the blue Goose well below the own claim to act, and reflects what course on the whole house, unfortunately. One comes to a recommendation but still almost not around, but the really only because of the wonderful location.

* This hotel review was originally written in German by Ralph. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    5.0
    Suns

    • condition of the hotel
      5.0
      Suns
    • General cleanliness of the different areas
      5.0
      Suns
    • Family friendliness
      not rated
    • Disabled-friendly
      not rated
  • Location and surroundings
    open close
    6.0
    Suns

    • Proximity to shopping areas
      6.0
      Suns
    • Transportation connection and available excursions
      not rated
    • Restaurants & bars in the area
      6.0
      Suns
    • Other leisure activities available
      not rated
    • Distance to the beach
      not rated
    • Distance to ski lift
      not rated
  • Service
    open close
    4.7
    Suns

    • Friendliness and helpfulness
      5.0
      Suns
    • Staff's knowledge of foreign language
      not rated
    • Reception, check-in & check-out
      6.0
      Suns
    • Competence (handling complaints)
      3.0
      Suns
  • Gastronomy
    open close
    4.3
    Suns

    • Variety of food and drinks
      4.0
      Suns
    • Quality of food and drinks
      3.0
      Suns
    • Atmosphere & furnishings
      5.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      5.0
      Suns
  • Sport, entertainment & pool
    not rated

    • Leisure activities (sauna, tennis, entertainment, etc.)
      not rated
    • Quality of the beach
      not rated
    • Overall condition of the pool area
      not rated
    • Child care or playground
      not rated
  • Room
    open close
    3.8
    Suns

    • Cleanliness & linen change
      5.0
      Suns
    • size of the room
      2.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      4.0
      Suns
    • size of the bathroom
      4.0
      Suns

Additional info concerning your hotel review Arthotel Blaue Gans

What type of room did you review? Double room with view City
Did the hotel meet the standards of its official catalogue description? No details
Does the hotel deserve its official star rating? No, worse
How would you describe the value for money? Rather poor
Which tour operator did you travel with? No details

Was the review helpful for you? Yes No


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