Unfortunately a let down, not for families

Hotel review Aurora Villa

by Anita2010-08-012.41666666667

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From: Germany
Age: 36-40
Travel time: in August 10
I travelled as: Family
Children: 2
Duration: 1-3 days
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 2.9

Unfortunately a let down, not for families *

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Have a large "room" as a family. Unfortunately under the roof with two skylights, the tape (dark) were also during the day light, so you needed. Not homely!!! We felt in a dark hole. The bed was carelessly made (sheets just refolded under a dirty bedspread). Lamps and plug wires hanging out of the amendments, not sure if you are traveling with children. With complaints very rude! A shame!

* This hotel review was originally written in German by Anita. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

2.3
Suns
- condition of the hotel
  3.0
  Suns
- General cleanliness of the different areas
  4.0
  Suns
- Family friendliness
  1.0
  Suns
- Disabled-friendly
  1.0
  Suns
Location and surroundings

3.8
Suns
- Proximity to shopping areas
  4.0
  Suns
- Transportation connection and available excursions
  4.0
  Suns
- Restaurants & bars in the area
  5.0
  Suns
- Other leisure activities available
  4.0
  Suns
- Distance to the beach
  2.0
  Suns
- Distance to ski lift
  not rated
Service

2.0
Suns
- Friendliness and helpfulness
  1.0
  Suns
- Staff's knowledge of foreign language
  4.0
  Suns
- Reception, check-in & check-out
  2.0
  Suns
- Competence (handling complaints)
  1.0
  Suns
Gastronomy

3.3
Suns
- Variety of food and drinks
  2.0
  Suns
- Quality of food and drinks
  not rated
- Atmosphere & furnishings
  4.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  4.0
  Suns
Sport, entertainment & pool

3.0
Suns
- Leisure activities (sauna, tennis, entertainment, etc.)
  not rated
- Quality of the beach
  3.0
  Suns
- Overall condition of the pool area
  not rated
- Child care or playground
  not rated
Room

2.8
Suns
- Cleanliness & linen change
  2.0
  Suns
- size of the room
  4.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  1.0
  Suns
- size of the bathroom
  4.0
  Suns

Additional info concerning your hotel review Aurora Villa

What type of room did you review?	Shared room Standard with view Street
Did the hotel meet the standards of its official catalogue description?	No, worse
Does the hotel deserve its official star rating?	No details
How would you describe the value for money?	Adequate
Which tour operator did you travel with?	No details

Was the review helpful for you? Yes No

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