Smoking

Hotel review BEST WESTERN Grand City Hotel Kassel

by Ursula2011-12-013.58333333333
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Member since 12/5/11
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The review was read 382 times.

From: Germany
Age: 51-55
Travel time: in December 11
I travelled as: Friends
Children: none
Duration: 1-3 days
Type of trip: City break
Recommendation: Yes
Average rating of this review: 4.3

Smoking *

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We had a smoking-, double-, comfort room. There was only 1 chair and only 1 glass in the room, nice big beds but the mattresses were good time already had, at the edge you could feel the springs. Bathroom/sink broken (cracks in the sink), toilet seat-looked like the cleaner on the rim was but you could not kill. Shower curtainin the entrance to the sauna was a hole under the carpet. From the highway very easy to reach, we are on the train came, taxi from wilhelmshöhe about 16,00 euros from the main station about 10,00 euros. The staff were very nice and alert the breakfast buffet was also very good.

* This hotel review was originally written in German by Ursula. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

4.5
Suns
- condition of the hotel
  4.0
  Suns
- General cleanliness of the different areas
  5.0
  Suns
- Family friendliness
  not rated
- Disabled-friendly
  not rated
Location and surroundings

3.0
Suns
- Proximity to shopping areas
  3.0
  Suns
- Transportation connection and available excursions
  1.0
  Suns
- Restaurants & bars in the area
  4.0
  Suns
- Other leisure activities available
  4.0
  Suns
- Distance to the beach
  not rated
- Distance to ski lift
  not rated
Service

6.0
Suns
- Friendliness and helpfulness
  6.0
  Suns
- Staff's knowledge of foreign language
  not rated
- Reception, check-in & check-out
  6.0
  Suns
- Competence (handling complaints)
  not rated
Gastronomy

4.0
Suns
- Variety of food and drinks
  4.0
  Suns
- Quality of food and drinks
  4.0
  Suns
- Atmosphere & furnishings
  4.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  4.0
  Suns
Sport, entertainment & pool

4.5
Suns
- Leisure activities (sauna, tennis, entertainment, etc.)
  5.0
  Suns
- Quality of the beach
  not rated
- Overall condition of the pool area
  4.0
  Suns
- Child care or playground
  not rated
Room

4.0
Suns
- Cleanliness & linen change
  4.0
  Suns
- size of the room
  6.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  4.0
  Suns
- size of the bathroom
  2.0
  Suns

Additional info concerning your hotel review BEST WESTERN Grand City Hotel Kassel

What type of room did you review?	Double room with view Street
Did the hotel meet the standards of its official catalogue description?	Yes
Does the hotel deserve its official star rating?	Yes
How would you describe the value for money?	Adequate
Which tour operator did you travel with?	No details