Only the location is good

Hotel review BEST WESTERN Hotel Canyonlands Inn

by Zuzana2011-10-012.83333333333
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From: Austria
Age: 31-35
Travel time: in October 11
I travelled as: Couple
Children: none
Duration: 3-5 days
Type of trip: Countryside and Spa
Recommendation: No
Average rating of this review: 3.4

Only the location is good *

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There were some mediocre shopping options near the hotel. The location was good, the room was nice and big, but the staff were very bad. Nobody welcomed us, nobody cared for our luggage, no one has explained to us, where the hotel is. Parking was available, unfortunately, everything was always very busy. Pool is located right next to the lobby outside and a jacuzzi. There's the parking and restaurant. It is not at all inviting. You could not relax. And breakfast I can't comment. It was just bad, we went to the supermarket and bought a breakfast. Plastic cutlery and plates, everything dirty, coffee undrinkable, you have to clear the table. They don't offer breakfast or change. I would in Moab't book this hotel again and so I can not recommend it.

* This hotel review was originally written in German by Zuzana. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

3.7
Suns
- condition of the hotel
  4.0
  Suns
- General cleanliness of the different areas
  4.0
  Suns
- Family friendliness
  3.0
  Suns
- Disabled-friendly
  not rated
Location and surroundings

5.0
Suns
- Proximity to shopping areas
  5.0
  Suns
- Transportation connection and available excursions
  5.0
  Suns
- Restaurants & bars in the area
  5.0
  Suns
- Other leisure activities available
  5.0
  Suns
- Distance to the beach
  not rated
- Distance to ski lift
  not rated
Service

2.0
Suns
- Friendliness and helpfulness
  2.0
  Suns
- Staff's knowledge of foreign language
  2.0
  Suns
- Reception, check-in & check-out
  2.0
  Suns
- Competence (handling complaints)
  not rated
Gastronomy

1.8
Suns
- Variety of food and drinks
  2.0
  Suns
- Quality of food and drinks
  2.0
  Suns
- Atmosphere & furnishings
  2.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  1.0
  Suns
Sport, entertainment & pool

3.0
Suns
- Leisure activities (sauna, tennis, entertainment, etc.)
  not rated
- Quality of the beach
  not rated
- Overall condition of the pool area
  3.0
  Suns
- Child care or playground
  not rated
Room

5.0
Suns
- Cleanliness & linen change
  5.0
  Suns
- size of the room
  5.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  5.0
  Suns
- size of the bathroom
  5.0
  Suns

Additional info concerning your hotel review BEST WESTERN Hotel Canyonlands Inn

What type of room did you review?	Double room Deluxe with view Courtyard
Did the hotel meet the standards of its official catalogue description?	No, worse
Does the hotel deserve its official star rating?	No, worse
How would you describe the value for money?	Rather poor
Which tour operator did you travel with?	No details

Was the review helpful for you? Yes No

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