BEST WESTERN Hotel De Vassy
Hotel review BEST WESTERN Hotel De Vassy
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Age: 61-65
Travel time: in August 11
I travelled as: Couple
Children: none
Duration: 3-5 days
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 4
Hotel de vassy: plus and minus read here *
Enlarge letters A A Downsize letters A AWe were already often in Egmond aan Zee. In the year 2005 the last time. The price/performance ratio has changed. I have the feeling, that you are in Egmond have agreed about the prices, everything is expensive. Food from inflationary 15, small beer 2.50 inflationary effect.
Now to the Hotel de vassy: as we stayed in room 34, second floor, the heat in the room was, without which we could speak of a heat wave, as well as in the breakfast room, and N e r t r u g l I C h.
Positive emphasis are the free Wi-Fi service, safety deposit box, bicycles, drinks and the parking lot. Other hotels for a lot of money.
Only the owner could be a little more about its guests, when we checked out he could not even get up from his PC-work and say hello. Incredibly, it is ignorance or he is full, we will not come again.
This translation will not be included in the average rating.
Hotel review in categories
- Hotel in general
- condition of the hotel
- General cleanliness of the different areas
- Family friendliness
- Disabled-friendlynot rated
- Location and surroundings
- Proximity to shopping areas
- Transportation connection and available excursions
- Restaurants & bars in the area
- Other leisure activities available
- Distance to the beach
- Distance to ski liftnot rated
- Service
- Friendliness and helpfulness
- Staff's knowledge of foreign language
- Reception, check-in & check-out
- Competence (handling complaints)
- Gastronomy
- Variety of food and drinks
- Quality of food and drinks
- Atmosphere & furnishings
- Overall cleanliness in the restaurant and in the dining areas
- Sport, entertainment & poolnot rated
- Leisure activities (sauna, tennis, entertainment, etc.)not rated
- Quality of the beachnot rated
- Overall condition of the pool areanot rated
- Child care or playgroundnot rated
- Room
- Cleanliness & linen change
- size of the room
- Room amenities (TV, balcony, safe, etc.)
- size of the bathroom
Hotelier's comment
I Apologize for things that went wrong.Hospitality is about people. Things can go wrong from time to time. Acknowledging those things makes hotels or their owners/managers more human.
I would not dare to walk away when a guest is complaining at the front of the hotel desk, would I ?! I would listen, show empathy and even resolve the problem.
You where complaining about the expensive restaurants in Egmond aan zee, I took my time to listen.
I ask my self ; Why cant you tell us at the front desk about the complaints of our hotel?
We cannot resolve your problem when you are not telling us.
Why do I have to read complaints about our hotel afterwards?
Your review is getting personalized by writing about my dad:
That’s a wrong decision, this man is working is ass off now for 35 years.
And I don’t think he deserves this kind of language. “er ist satt”??
NEVER!
But sometimes we just have to swallow it and move on and focus on the positive.
mit freundlichen gruessen,
Diane Meijer
Junior Eigentümer
Best Western Hotel de Vassy
Additional info concerning your hotel review BEST WESTERN Hotel De Vassy
| What type of room did you review? | Double room Standard with view Sea/lake |
| Did the hotel meet the standards of its official catalogue description? | Yes |
| Does the hotel deserve its official star rating? | No details |
| How would you describe the value for money? | Rather poor |
| Which tour operator did you travel with? | No details |
