Hotel review BEST WESTERN PREMIER Alsterkrug Hotel

by Wendelin2011-12-014.75



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From: Germany
Age: >70
Travel time: in December 11
I travelled as: Couple
Children: none
Duration: 3-5 days
Type of trip: Other stay
Recommendation: Yes
Average rating of this review: 5.7

Very comfortable and affordable accommodation *

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Very comfortable rooms. Good value for money especially over the Christmas holidays. Breakfast buffet more than enough. Service and front desk staff are very friendly. We will continue to visit this hotel is preferred.

* This hotel review was originally written in German by Wendelin. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    6.0
    Suns

    • condition of the hotel
      6.0
      Suns
    • General cleanliness of the different areas
      6.0
      Suns
    • Family friendliness
      not rated
    • Disabled-friendly
      not rated
  • Location and surroundings
    open close
    4.5
    Suns

    • Proximity to shopping areas
      not rated
    • Transportation connection and available excursions
      6.0
      Suns
    • Restaurants & bars in the area
      3.0
      Suns
    • Other leisure activities available
      not rated
    • Distance to the beach
      not rated
    • Distance to ski lift
      not rated
  • Service
    open close
    6.0
    Suns

    • Friendliness and helpfulness
      6.0
      Suns
    • Staff's knowledge of foreign language
      not rated
    • Reception, check-in & check-out
      6.0
      Suns
    • Competence (handling complaints)
      not rated
  • Gastronomy
    open close
    6.0
    Suns

    • Variety of food and drinks
      6.0
      Suns
    • Quality of food and drinks
      6.0
      Suns
    • Atmosphere & furnishings
      not rated
    • Overall cleanliness in the restaurant and in the dining areas
      6.0
      Suns
  • Sport, entertainment & pool
    not rated

    • Leisure activities (sauna, tennis, entertainment, etc.)
      not rated
    • Quality of the beach
      not rated
    • Overall condition of the pool area
      not rated
    • Child care or playground
      not rated
  • Room
    open close
    6.0
    Suns

    • Cleanliness & linen change
      6.0
      Suns
    • size of the room
      6.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      6.0
      Suns
    • size of the bathroom
      6.0
      Suns

Hotelier's comment

Lieber Wendelin,

vielen herzlichen Dank für Ihre positive Beewertung.

Sehr freuen wir uns, dass Sie sich bei uns so wohlgefühlt haben.

Sollten Sie wieder einen Aufenthalt in Hamburg planen – rufen Sie uns jederzeit gern an. Auch bei Fragen zu Events oder Kartenreservierungen stehen wir Ihnen hilfreich zur Seite.

Sehr würden wir uns freuen, Sie hoffentlich schon bald wieder bei uns in Hamburg begrüßen zu dürfen!

Herzliche Grüsse Ihr Alsterkrug Team

Additional info concerning your hotel review BEST WESTERN PREMIER Alsterkrug Hotel

What type of room did you review? Double room Best price with view Courtyard
Did the hotel meet the standards of its official catalogue description? Yes
Does the hotel deserve its official star rating? Yes
How would you describe the value for money? Excellent
Which tour operator did you travel with? No details

Was the review helpful for you? Yes No


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