Hotel review BEST WESTERN PREMIER Alsterkrug Hotel

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by Holger2011-12-014.08333333333
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Member since 9/14/07
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The review was read 396 times.
From: Germany
Age: 61-65
Travel time: in December 11
I travelled as: Solo/single
Children: none
Duration: 3-5 days
Type of trip: City break
Recommendation: Yes
Average rating of this review: 4.9

Very well you really feel comfortable *

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I really liked, you know motivated the staff tried hard to please the guests are. Although a little off the beaten path no problem with a car all destinations in Hamburg within easy reach. Pleasant comfortable atmosphere of the hotel. Compliment to the hotel management.

* This hotel review was originally written in German by Holger. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    6.0
    Suns

    • condition of the hotel
      6.0
      Suns
    • General cleanliness of the different areas
      6.0
      Suns
    • Family friendliness
      not rated
    • Disabled-friendly
      not rated
  • Location and surroundings
    open close
    2.0
    Suns

    • Proximity to shopping areas
      1.0
      Suns
    • Transportation connection and available excursions
      4.0
      Suns
    • Restaurants & bars in the area
      1.0
      Suns
    • Other leisure activities available
      not rated
    • Distance to the beach
      not rated
    • Distance to ski lift
      not rated
  • Service
    open close
    5.7
    Suns

    • Friendliness and helpfulness
      6.0
      Suns
    • Staff's knowledge of foreign language
      5.0
      Suns
    • Reception, check-in & check-out
      6.0
      Suns
    • Competence (handling complaints)
      not rated
  • Gastronomy
    open close
    5.5
    Suns

    • Variety of food and drinks
      5.0
      Suns
    • Quality of food and drinks
      5.0
      Suns
    • Atmosphere & furnishings
      6.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      6.0
      Suns
  • Sport, entertainment & pool
    not rated

    • Leisure activities (sauna, tennis, entertainment, etc.)
      not rated
    • Quality of the beach
      not rated
    • Overall condition of the pool area
      not rated
    • Child care or playground
      not rated
  • Room
    open close
    5.3
    Suns

    • Cleanliness & linen change
      6.0
      Suns
    • size of the room
      5.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      5.0
      Suns
    • size of the bathroom
      5.0
      Suns

Hotelier's comment

Lieber Holger,

vielen herzlichen Dank für Ihre positive Bewertung und das Lob für unsere Mitarbeiter.

Wir freuen uns sehr, dass Sie einen schönen Aufenthalt bei uns hatten.

Wir wünschen Ihnen und Ihrer Familie eine schöne Weihnachtszeit und einen guten Rutsch ins neue Jahr.

Sehr würden wir uns freuen, Sie schon bald wieder bei uns begrüßen zu dürfen!

Herzliche Grüsse Ihr Alsterkrug Team

Additional info concerning your hotel review BEST WESTERN PREMIER Alsterkrug Hotel

What type of room did you review? Single room Standard with view Street
Did the hotel meet the standards of its official catalogue description? Yes
Does the hotel deserve its official star rating? Yes
How would you describe the value for money? Adequate
Which tour operator did you travel with? Neckermann

Was the review helpful for you? Yes No


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