Hotel review BEST WESTERN PREMIER Konrad Zuse Hotel

by Holger2011-12-014.41666666667



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From: Germany
Age: 46-50
Travel time: in December 11
I travelled as: Solo/single
Children: none
Duration: 1-3 days
Type of trip: City break
Recommendation: Yes
Average rating of this review: 5.3

Bad organization in a good hotel *

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I had booked for new year's Eve 2011 over Ameropa, in the catalog. For those 30,12 buffet in the evenings and cocktail reception at new year's eves, in welcome letter the hotel was actually and appetizer menu, this was a form with, for wine and sparkling wine orders, if you ordered up to one hour before, the drinks chilled readily available. When we sat down in the hall, no drinks were available, one was asked, if you had ordered, then were first brought in drinks, then the radiator. The gala buffet was announced by, ten minutes wait to watch, after 15 minutes the plates were covered, but there were no forks or spoons to fill up, had to be brought to the. New year from 08:00 o'clock be Katerfrühstück, but 08,15 o'clock still missing at the buffet.

* This hotel review was originally written in German by Holger. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    6.0
    Suns

    • condition of the hotel
      6.0
      Suns
    • General cleanliness of the different areas
      6.0
      Suns
    • Family friendliness
      not rated
    • Disabled-friendly
      not rated
  • Location and surroundings
    open close
    5.3
    Suns

    • Proximity to shopping areas
      6.0
      Suns
    • Transportation connection and available excursions
      5.0
      Suns
    • Restaurants & bars in the area
      not rated
    • Other leisure activities available
      5.0
      Suns
    • Distance to the beach
      not rated
    • Distance to ski lift
      not rated
  • Service
    open close
    4.3
    Suns

    • Friendliness and helpfulness
      6.0
      Suns
    • Staff's knowledge of foreign language
      not rated
    • Reception, check-in & check-out
      5.0
      Suns
    • Competence (handling complaints)
      2.0
      Suns
  • Gastronomy
    open close
    4.3
    Suns

    • Variety of food and drinks
      3.0
      Suns
    • Quality of food and drinks
      4.0
      Suns
    • Atmosphere & furnishings
      4.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      6.0
      Suns
  • Sport, entertainment & pool
    open close
    6.0
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      6.0
      Suns
    • Quality of the beach
      not rated
    • Overall condition of the pool area
      6.0
      Suns
    • Child care or playground
      not rated
  • Room
    open close
    6.0
    Suns

    • Cleanliness & linen change
      6.0
      Suns
    • size of the room
      6.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      6.0
      Suns
    • size of the bathroom
      6.0
      Suns

Additional info concerning your hotel review BEST WESTERN PREMIER Konrad Zuse Hotel

What type of room did you review? Single room Standard with view Courtyard
Did the hotel meet the standards of its official catalogue description? Yes
Does the hotel deserve its official star rating? Yes
How would you describe the value for money? Rather poor
Which tour operator did you travel with? Ameropa

Was the review helpful for you? Yes No


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