Barcelo Lanzarote Resort
Hotel review Barcelo Lanzarote Resort
Age: 26-30
Travel time: in November 11
I travelled as: Friends
Children: none
Duration: 3-5 days
Type of trip: Countryside and Spa
Recommendation: No
Average rating of this review: 2.9
Mass Processing *
Enlarge letters A A Downsize letters A AUnfortunately the hotel is not suitable for a relaxing break. The rooms are very dirty and shabby, greasy floor, rusty bathtub and beds, which should be described as a plank beds (springs push through the whole, through, 'mattress'). Very noisy, you can hear doors and conditioners the surrounding rooms. The food was at the breakfast and dinner rather poor quality-cans and mushy, through-cooked preparation. In the restaurant mass treatment atmosphere with penetrating and greasy. We drank a cocktail at the bar in the evening, after the cards in the hand and got inventive aroma, -retained, -water cocktails with alcohol, the mark was served not bottles. The whole atmosphere in the hotel was marked by older people or strewn with tattoos... In shirts and short pants (also in the dining room). So all in all not a style, comfort and relaxation.
This translation will not be included in the average rating.
Hotel review in categories
- Hotel in general
- condition of the hotel
- General cleanliness of the different areas
- Family friendlinessnot rated
- Disabled-friendly
- Location and surroundings
- Proximity to shopping areas
- Transportation connection and available excursions
- Restaurants & bars in the area
- Other leisure activities availablenot rated
- Distance to the beachnot rated
- Distance to ski liftnot rated
- Service
- Friendliness and helpfulness
- Staff's knowledge of foreign language
- Reception, check-in & check-out
- Competence (handling complaints)
- Gastronomy
- Variety of food and drinks
- Quality of food and drinks
- Atmosphere & furnishings
- Overall cleanliness in the restaurant and in the dining areas
- Sport, entertainment & pool
- Leisure activities (sauna, tennis, entertainment, etc.)not rated
- Quality of the beachnot rated
- Overall condition of the pool area
- Child care or playgroundnot rated
- Room
- Cleanliness & linen change
- size of the room
- Room amenities (TV, balcony, safe, etc.)
- size of the bathroom
Hotelier's comment
Sehr Vanessa,Ertsmal möchte ich mich sehr gerne für Ihre Kommentare bedanken und dass Sie ihre Meinung des Hotel mit uns Mittgeiteilt haben. Es ist sehr wichtig für uns, um unsere Dienstleistungen und Einrichtungen zu verbessern. Wir werden Ihre Kommentare notieren, um die notwendige Maßnahme zu ergreifen.
Unser Hauptziel ist, die beste Zufriedenheit unserer Gäste zu erreichen.
Wir hoffen Sie im Hotel wiederzusehen.
Mit freundlichen Grüßen.
Direktion.
Additional info concerning your hotel review Barcelo Lanzarote Resort
| What type of room did you review? | Double room |
| Did the hotel meet the standards of its official catalogue description? | No, worse |
| Does the hotel deserve its official star rating? | No, worse |
| How would you describe the value for money? | Rather poor |
| Which tour operator did you travel with? | No details |
