Not well maintained and carelessly

Hotel review Barcelo Lanzarote Resort

by Burghard2011-02-013.08333333333
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1 / 2 User (50%) finds this review helpful.

From: Germany
Age: 61-65
Travel time: in February 11
I travelled as: Couple
Children: none
Duration: 2 weeks
Type of trip: Other stay
Recommendation: No
Average rating of this review: 3.7

Proof of booking provided

Not well maintained and carelessly *

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The hotel is huge and made a unkempt and dearless paper bag with impression.
Many defects in the room, and refrigerator TVgerät from the Stone age. The room cleaning hard, but having, you can tell the time, therefore, for example, the glasses were not cleaned or replaced. The staff in the dining room was very helpful and friendly. The food well, but the many English and Spanish vote, but okay.

* This hotel review was originally written in German by Burghard. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

3.5
Suns
- condition of the hotel
  3.0
  Suns
- General cleanliness of the different areas
  3.0
  Suns
- Family friendliness
  4.0
  Suns
- Disabled-friendly
  4.0
  Suns
Location and surroundings

3.5
Suns
- Proximity to shopping areas
  3.0
  Suns
- Transportation connection and available excursions
  4.0
  Suns
- Restaurants & bars in the area
  3.0
  Suns
- Other leisure activities available
  4.0
  Suns
- Distance to the beach
  not rated
- Distance to ski lift
  not rated
Service

4.0
Suns
- Friendliness and helpfulness
  5.0
  Suns
- Staff's knowledge of foreign language
  3.0
  Suns
- Reception, check-in & check-out
  4.0
  Suns
- Competence (handling complaints)
  not rated
Gastronomy

3.3
Suns
- Variety of food and drinks
  4.0
  Suns
- Quality of food and drinks
  4.0
  Suns
- Atmosphere & furnishings
  2.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  3.0
  Suns
Sport, entertainment & pool

not rated
- Leisure activities (sauna, tennis, entertainment, etc.)
  not rated
- Quality of the beach
  not rated
- Overall condition of the pool area
  not rated
- Child care or playground
  not rated
Room

4.0
Suns
- Cleanliness & linen change
  3.0
  Suns
- size of the room
  5.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  4.0
  Suns
- size of the bathroom
  4.0
  Suns

Additional info concerning your hotel review Barcelo Lanzarote Resort

What type of room did you review?	Double room Standard with view Sea/lake
Did the hotel meet the standards of its official catalogue description?	No, worse
Does the hotel deserve its official star rating?	No, worse
How would you describe the value for money?	Rather poor
Which tour operator did you travel with?	Tjaereborg