archived Hotel review Basic Hotel Arosa

by Hans2010-02-012



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The review was read 431 times.
1 / 2 User (50%) finds this review helpful.
From: Switzerland
Age: 26-30
Travel time: in February 10
I travelled as: Couple
Children: none
Duration: 1-3 days
Type of trip: Skiing and winter sports
Recommendation: No
Average rating of this review: 2.4

sad for the beautiful weekend *

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We were almost 4 months on the weekend, and then something like that:
-during the check in had to be paid for the whole amount.
-the Windrose buffet was very and unfriendly presented.
-the fondue on evening under all sow.
and our complaint was not taken care of, the manager said, if the shop must close again, then it is a search new Body.

Unbelievable!

* This hotel review was originally written in German by Hans. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    2.0
    Suns

    • condition of the hotel
      3.0
      Suns
    • General cleanliness of the different areas
      2.0
      Suns
    • Family friendliness
      not rated
    • Disabled-friendly
      1.0
      Suns
  • Location and surroundings
    open close
    4.8
    Suns

    • Proximity to shopping areas
      5.0
      Suns
    • Transportation connection and available excursions
      5.0
      Suns
    • Restaurants & bars in the area
      5.0
      Suns
    • Other leisure activities available
      5.0
      Suns
    • Distance to the beach
      not rated
    • Distance to ski lift
      4.0
      Suns
  • Service
    open close
    1.3
    Suns

    • Friendliness and helpfulness
      2.0
      Suns
    • Staff's knowledge of foreign language
      not rated
    • Reception, check-in & check-out
      1.0
      Suns
    • Competence (handling complaints)
      1.0
      Suns
  • Gastronomy
    open close
    2.0
    Suns

    • Variety of food and drinks
      1.0
      Suns
    • Quality of food and drinks
      1.0
      Suns
    • Atmosphere & furnishings
      3.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      3.0
      Suns
  • Sport, entertainment & pool
    open close
    2.0
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      2.0
      Suns
    • Quality of the beach
      not rated
    • Overall condition of the pool area
      not rated
    • Child care or playground
      not rated
  • Room
    open close
    2.5
    Suns

    • Cleanliness & linen change
      1.0
      Suns
    • size of the room
      3.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      2.0
      Suns
    • size of the bathroom
      4.0
      Suns

Additional info concerning your hotel review Basic Hotel Arosa

What type of room did you review? Double room Superior
Did the hotel meet the standards of its official catalogue description? No, worse
Does the hotel deserve its official star rating? No details
How would you describe the value for money? Rather poor
Which tour operator did you travel with? No details

Was the review helpful for you? Yes No


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