Berghotel
Hotel review Berghotel
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1 / 1 User (100%) finds this review helpful.
Age: 41-45
Travel time: in October 11
I travelled as: Couple
Children: none
Duration: 1 week
Type of trip: Countryside and Spa
Recommendation: Yes
Average rating of this review: 4.6
A shame, standard was not *
Enlarge letters A A Downsize letters A AThe second time we visited the berghotel mainly because of the very good kitchen. The selection of dishes was reduced at the breakfast, as well as at the dinner, but the food is still at a high enjoyment. Totally disappointing-from the point of view of other guests-the condition of the apartments and standard-double room. The South East residence (section 401) is located in the building and is on a branched course network-partly below ground-reached. The apartment is on the ground in the country, features a small end Dene terrace with ugly seating. The furniture is just shabby. Decorative elements missing almost entirely. The four star residence is like a very simple condo. Pool and sauna area require a little more care. Clear advantages but at the staff: friendly, responsive, more accessible.
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Hotel review in categories
- Hotel in general
- condition of the hotel
- General cleanliness of the different areas
- Family friendlinessnot rated
- Disabled-friendlynot rated
- Location and surroundings
- Proximity to shopping areas
- Transportation connection and available excursions
- Restaurants & bars in the area
- Other leisure activities available
- Distance to the beachnot rated
- Distance to ski liftnot rated
- Service
- Friendliness and helpfulness
- Staff's knowledge of foreign languagenot rated
- Reception, check-in & check-out
- Competence (handling complaints)
- Gastronomy
- Variety of food and drinks
- Quality of food and drinks
- Atmosphere & furnishings
- Overall cleanliness in the restaurant and in the dining areas
- Sport, entertainment & pool
- Leisure activities (sauna, tennis, entertainment, etc.)
- Quality of the beachnot rated
- Overall condition of the pool area
- Child care or playgroundnot rated
- Room
- Cleanliness & linen change
- size of the room
- Room amenities (TV, balcony, safe, etc.)
- size of the bathroom
Hotelier's comment
wir möchten uns bei Frau Silke für die konstruktive Kritik bedanken. Die sofort erledigbaren Punkte, wie die Erneuerung der Sitzmöbel oder die Pflege der Pools werden wir sofort in Angriff nehmen.Additional info concerning your hotel review Berghotel
| What type of room did you review? | Apartment Superior with view Garden |
| Did the hotel meet the standards of its official catalogue description? | Yes |
| Does the hotel deserve its official star rating? | Yes |
| How would you describe the value for money? | Rather poor |
| Which tour operator did you travel with? | No details |
