Hotel review CS Sao Rafael Suite Hotel

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by Michael2010-06-013.16666666667
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Member since 8/23/06
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3 von 3 User (100%) finden diese Bewertung hilfreich.
From: Germany
Age: 41-45
Travel time: in June 10
I travelled as: Couple
Children: none
Duration: 3-5 days
Type of trip: Beach Holiday
Recommendation: Yes
Average rating of this review: 3.8

Hotel has gone downhill in the quality *

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After 2008 from this hotel absolutely loved this time, we had to make some drawbacks. 5 Stars are only the price, approximately 170 € for the night double room with breakfast for the mentioned standard are inadequate. I had a week prior to arrival by mail requested a room on the top floor, this fact was confirmed and ensured that try to allow. When we arrived the room was already in the 1 . Floor firm and could not be changed ?!? I have to mention that the hotel during your stay to maximum 25 %! ! Full the night we were there. . For breakfast was more staff present than guests. To the negatives: for a hotel of this category can you just don't expect that the rooms are really clean, d. H. not that it was dirty with 5 stars, but it doesn't get that in a thick layer of dust on the cabinets and to find. The door handle on our bathroom was wobbly and the loose door stopper was every day in another area of the baths to find. It could be in a 5 star hotel, that a Chefhausdame üblig daily in such things have helped you immediately. The breakfast is quite good with lots of fruit and hot food, but there is no salmon and no rolls, only bread. The 2 years ago operating pool boy is also partially, more recently saved you must Liegenauflieger even transport and get towels in the health club and exchange. The low occupancy rates had the advantage, it was very quiet in all areas. A rental car is absolutely a must to Albufeira, as it is about an hour's walk away.

* This hotel review was originally written in German by Michael. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    4.0
    Suns

    • condition of the hotel
      4.0
      Suns
    • General cleanliness of the different areas
      4.0
      Suns
    • Family friendliness
      4.0
      Suns
    • Disabled-friendly
      4.0
      Suns
  • Location and surroundings
    open close
    3.8
    Suns

    • Proximity to shopping areas
      3.0
      Suns
    • Transportation connection and available excursions
      not rated
    • Restaurants & bars in the area
      4.0
      Suns
    • Other leisure activities available
      4.0
      Suns
    • Distance to the beach
      4.0
      Suns
    • Distance to ski lift
      not rated
  • Service
    open close
    3.5
    Suns

    • Friendliness and helpfulness
      4.0
      Suns
    • Staff's knowledge of foreign language
      3.0
      Suns
    • Reception, check-in & check-out
      4.0
      Suns
    • Competence (handling complaints)
      3.0
      Suns
  • Gastronomy
    open close
    4.0
    Suns

    • Variety of food and drinks
      4.0
      Suns
    • Quality of food and drinks
      4.0
      Suns
    • Atmosphere & furnishings
      4.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      4.0
      Suns
  • Sport, entertainment & pool
    open close
    4.0
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      4.0
      Suns
    • Quality of the beach
      4.0
      Suns
    • Overall condition of the pool area
      4.0
      Suns
    • Child care or playground
      4.0
      Suns
  • Room
    open close
    3.5
    Suns

    • Cleanliness & linen change
      3.0
      Suns
    • size of the room
      4.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      4.0
      Suns
    • size of the bathroom
      3.0
      Suns

Additional info concerning your hotel review CS Sao Rafael Suite Hotel

What type of room did you review? Double room Standard with view Garden
Did the hotel meet the standards of its official catalogue description? No, worse
Does the hotel deserve its official star rating? No, worse
How would you describe the value for money? Rather poor
Which tour operator did you travel with? No details

Was the review helpful for you? Yes No


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