Carlton-Europe Hotel
Hotel review Carlton-Europe Hotel
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1 / 1 User (100%) finds this review helpful.
Age: 36-40
Travel time: in May 11
I travelled as: Solo/single
Children: none
Duration: 1-3 days
Type of trip: Business trip
Recommendation: No
Average rating of this review: 4.4
Friendly staff, but no business Hotel *
Enlarge letters A A Downsize letters A AThe hotel is located very close to the centre, right on the main road. It is easy to find. Everything is very clean and it is constantly being renovated and brightened up. As the 'mixed' diced Gesamterscheinungsbild together. Of course, everything is new, but many pieces of furniture (optically) really do not fit together. See pictures of my bed, desk and dresser. The hotel consists of two buildings and is in the middle linked. In the right place is a tops: a. Every area of the hotel is very sauber2. all employees were very friendly. Human Top!. 3 no problems at the check-in and check-out .vier. Large bathtub/good. Wasserdruck5 small balcony to relax with a view of the Aare river:-)SIX. Coffee maker in the room. So you can cook at least a coffee or tea. Flop: A. Unfortunately, the wireless Internet is available at an extra cost. second 'visible' . Frühstücksbüfett3 my room was very, very noisy and I could sleep anyway not really good! In my bathroom there was a connecting door to another room. The door was closed, but it looked through sealed the light from the other room 'through' and in the night the 'snoring' of the neighbors:-(For me, that is also the reason, why I booked this hotel would book a second time. fourth of the car park (behind the building) costs CHF ten, 00 per day. fifth due to Interlaken, was also here again a very large Japanese group at the breakfast. The noise level was enormously.SIX. No mini bar in the room and overall rating 'four'. Conclusion: Normal Price/Performance Ratio. The hotel business I would not stay again. For those private stay probably okay. We must not forget, that it was a three stars. Perhaps I had just the 'wrong' room and in the 'main building' (left house), it would be quiet! former? so if a quiet night's sleep sets, this should be confirmed in advance.
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Hotel review in categories
- Hotel in general
- condition of the hotel
- General cleanliness of the different areas
- Family friendlinessnot rated
- Disabled-friendlynot rated
- Location and surroundings
- Proximity to shopping areas
- Transportation connection and available excursions
- Restaurants & bars in the area
- Other leisure activities availablenot rated
- Distance to the beachnot rated
- Distance to ski liftnot rated
- Service
- Friendliness and helpfulness
- Staff's knowledge of foreign languagenot rated
- Reception, check-in & check-out
- Competence (handling complaints)not rated
- Gastronomy
- Variety of food and drinks
- Quality of food and drinks
- Atmosphere & furnishings
- Overall cleanliness in the restaurant and in the dining areas
- Sport, entertainment & pool
- Leisure activities (sauna, tennis, entertainment, etc.)
- Quality of the beachnot rated
- Overall condition of the pool areanot rated
- Child care or playgroundnot rated
- Room
- Cleanliness & linen change
- size of the room
- Room amenities (TV, balcony, safe, etc.)
- size of the bathroom
Hotelier's comment
Sehr geehrter Gast,vielen Dank für Ihre sehr differenzierte Bewertung unseres Hauses. Feedbacks wie Ihres helfen uns sehr, unsere Defizite zu erkennen und Massnahmen zu treffen um uns stetig zu verbessern. Wir nehmen Ihre Kritikpunkte bezügliche der Hellhörigkeit der Zimmer, des kostenpflichtigen W-LAN und des "überschaubaren Frühstücksbuffet" sehr ernst und werden prüfen wie wir uns in diesen Punkten verbessern, bzw. die Mängel beheben können. Wir hoffen, Sie wieder einmal in unserem Hause willkommen heissen zu dürfen, um Sie von unserer stetigen Weiterentwicklung überzeugen zu können.
mit den besten Grüssen
Ihr Carlton-Europe Team
Additional info concerning your hotel review Carlton-Europe Hotel
| What type of room did you review? | Double room Standard with view Street |
| Did the hotel meet the standards of its official catalogue description? | Yes |
| Does the hotel deserve its official star rating? | Yes |
| How would you describe the value for money? | Adequate |
| Which tour operator did you travel with? | No details |
