Cleanliness left a lot to be desired

Hotel review Center Parcs Le Lac d'Ailette

by Olaf2012-01-013.16666666667

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From: Germany
Age: 41-45
Travel time: in January 12
I travelled as: Family
Children: 2
Duration: 3-5 days
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 3.8

Cleanliness left a lot to be desired *

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Never again France, no German speaking staff (problems with the communication), cleanliness left a lot to be desired, electric door opener broken on arrival, dishwasher broken, carpet worn and stained, kitchen entire dirty.

Pictures/Videos to hotel review (Click picture to enlarge!)

Hotel review Center Parcs Le Lac d'Ailette - Überdachung Terrasse

Hotel review Center Parcs Le Lac d'Ailette - Matratze

Hotel review Center Parcs Le Lac d'Ailette - Lüftungsgitter Küche

Hotel review Center Parcs Le Lac d'Ailette - Fenster Esszimmer

Hotel review Center Parcs Le Lac d'Ailette - Terrassenbeleuchtung

Hotel review Center Parcs Le Lac d'Ailette - Lüftungsgitter Bad

* This hotel review was originally written in German by Olaf. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

3.3
Suns
- condition of the hotel
  3.0
  Suns
- General cleanliness of the different areas
  3.0
  Suns
- Family friendliness
  3.0
  Suns
- Disabled-friendly
  4.0
  Suns
Location and surroundings

5.0
Suns
- Proximity to shopping areas
  5.0
  Suns
- Transportation connection and available excursions
  not rated
- Restaurants & bars in the area
  5.0
  Suns
- Other leisure activities available
  5.0
  Suns
- Distance to the beach
  5.0
  Suns
- Distance to ski lift
  not rated
Service

1.5
Suns
- Friendliness and helpfulness
  2.0
  Suns
- Staff's knowledge of foreign language
  1.0
  Suns
- Reception, check-in & check-out
  2.0
  Suns
- Competence (handling complaints)
  1.0
  Suns
Gastronomy

4.8
Suns
- Variety of food and drinks
  5.0
  Suns
- Quality of food and drinks
  5.0
  Suns
- Atmosphere & furnishings
  6.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  3.0
  Suns
Sport, entertainment & pool

4.7
Suns
- Leisure activities (sauna, tennis, entertainment, etc.)
  5.0
  Suns
- Quality of the beach
  5.0
  Suns
- Overall condition of the pool area
  4.0
  Suns
- Child care or playground
  not rated
Room

3.8
Suns
- Cleanliness & linen change
  2.0
  Suns
- size of the room
  4.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  5.0
  Suns
- size of the bathroom
  4.0
  Suns

Additional info concerning your hotel review Center Parcs Le Lac d'Ailette

What type of room did you review?	Holiday home with view Sea/lake
Did the hotel meet the standards of its official catalogue description?	Yes
Does the hotel deserve its official star rating?	No, worse
How would you describe the value for money?	Very poor
Which tour operator did you travel with?	No details

Was the review helpful for you? Yes No

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