Clarion Hotel Hirschen
Hotel review Clarion Hotel Hirschen
1 / 1 User (100%) finds this review helpful.
Age: 41-45
Travel time: in September 11
I travelled as: Family
Children: 1
Duration: 1-3 days
Type of trip: Other stay
Recommendation: No
Average rating of this review: 3.7
Service problems/the guest counts not a lot *
Enlarge letters A A Downsize letters A AThe following experience is described here, to give itself a picture: after we were already been guest in this hotel were (we stayed overnight en route to France), we were on our way back home rather accrue leave. And, even though we had booked two weeks previously. After ten o'clock we were therefore pleased drive, finally arrived. There in this hotel nothing is, why you should book, except for a pool and the restaurant, we were looking forward to both. Bad luck only, that when we arrived the following told :' the pool was unfortunately closed due to a closed today company. The restaurant has therefore unfortunately also closed.' on our question, why not a week ago and knew why they didn't informed has, although telephone and e-mail are stored in the database, we got the answer :' the closed company has quite at short notice rise, unfortunately that couldn't be helped.' no apology, not even a weak compensation as a drink at the bar or a discount on the room rate offered. After a long trip, 28 degrees during the summer, we would have liked to see the pool and hot food in the hotel pleased... We went to the colombi hotel Freiburg and got both. Clarion hirschen in Liege? Will never stay there again...!
This translation will not be included in the average rating.
Hotel review in categories
- Hotel in general
- condition of the hotel
- General cleanliness of the different areas
- Family friendliness
- Disabled-friendlynot rated
- Location and surroundings
- Proximity to shopping areas
- Transportation connection and available excursions
- Restaurants & bars in the area
- Other leisure activities available
- Distance to the beachnot rated
- Distance to ski liftnot rated
- Service
- Friendliness and helpfulness
- Staff's knowledge of foreign language
- Reception, check-in & check-out
- Competence (handling complaints)
- Gastronomy
- Variety of food and drinks
- Quality of food and drinks
- Atmosphere & furnishings
- Overall cleanliness in the restaurant and in the dining areas
- Sport, entertainment & pool
- Leisure activities (sauna, tennis, entertainment, etc.)
- Quality of the beachnot rated
- Overall condition of the pool area
- Child care or playgroundnot rated
- Room
- Cleanliness & linen change
- size of the room
- Room amenities (TV, balcony, safe, etc.)
- size of the bathroom
Additional info concerning your hotel review Clarion Hotel Hirschen
| What type of room did you review? | Double room Standard with view Pool |
| Did the hotel meet the standards of its official catalogue description? | Yes |
| Does the hotel deserve its official star rating? | No details |
| How would you describe the value for money? | Adequate |
| Which tour operator did you travel with? | No details |
