Hotel review Club Hotel Dolphin

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by Doro2011-12-013.91666666667
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Member since 12/16/08
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The review was read 2191 times.
3 von 7 User (43%) finden diese Bewertung hilfreich.
From: Germany
Age: 56-60
Travel time: in December 11
I travelled as: Couple
Children: none
Duration: 2 weeks
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 4.7

Loud private functions in the hotel! *

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Never again! In May we had the oasis of tranquility. From December onwards, the Still Pool is used for private functions...After 11am the area is reserved for these private functions and goes on with loud music until sometimes 4am (plus cleaning up afterwards). Loud music, fireworks and guests using the palm trees as urinals... No thanks! A shame, because this hotel successfully implemented their tranquility/peace/relaxation concept for decades. Unfortunately, those times are over in December.
The music and noise was to be heard in the lounge too. New thing: live bands and Bingo evenings.
We didn't recognize the hotel we have been booking for years. The hotel has lost at least 12 regular guests since all the other guests with us weren't too happy either.

Pictures/Videos to hotel review (Click picture to enlarge!)

Hotel review Club Hotel Dolphin - Kapelle am Strand
Hotel review Club Hotel Dolphin - Ruhepool am Morgen ...
Hotel review Club Hotel Dolphin - Hochzeitsfeier am Ruhepool
Hotel review Club Hotel Dolphin - Poolbar?
Hotel review Club Hotel Dolphin - Aufbauarbeiten am Ruhepool
Hotel review Club Hotel Dolphin - Ruhepool?
* This hotel review was originally written in German by Doro. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    5.0
    Suns

    • condition of the hotel
      5.0
      Suns
    • General cleanliness of the different areas
      5.0
      Suns
    • Family friendliness
      not rated
    • Disabled-friendly
      not rated
  • Location and surroundings
    open close
    4.2
    Suns

    • Proximity to shopping areas
      3.0
      Suns
    • Transportation connection and available excursions
      5.0
      Suns
    • Restaurants & bars in the area
      2.0
      Suns
    • Other leisure activities available
      5.0
      Suns
    • Distance to the beach
      6.0
      Suns
    • Distance to ski lift
      not rated
  • Service
    open close
    4.5
    Suns

    • Friendliness and helpfulness
      6.0
      Suns
    • Staff's knowledge of foreign language
      5.0
      Suns
    • Reception, check-in & check-out
      5.0
      Suns
    • Competence (handling complaints)
      2.0
      Suns
  • Gastronomy
    open close
    4.8
    Suns

    • Variety of food and drinks
      6.0
      Suns
    • Quality of food and drinks
      6.0
      Suns
    • Atmosphere & furnishings
      5.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      2.0
      Suns
  • Sport, entertainment & pool
    open close
    4.5
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      not rated
    • Quality of the beach
      5.0
      Suns
    • Overall condition of the pool area
      4.0
      Suns
    • Child care or playground
      not rated
  • Room
    open close
    5.3
    Suns

    • Cleanliness & linen change
      5.0
      Suns
    • size of the room
      5.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      5.0
      Suns
    • size of the bathroom
      6.0
      Suns

Additional info concerning your hotel review Club Hotel Dolphin

What type of room did you review? Bungalow Executive with view Sea/lake
Did the hotel meet the standards of its official catalogue description? No, worse
Does the hotel deserve its official star rating? No, worse
How would you describe the value for money? Very poor
Which tour operator did you travel with? Jahn Reisen

Was the review helpful for you? Yes No


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