Hotel review Copenhagen Marriott Hotel

by Elke2010-06-012.83333333333



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2 von 2 User (100%) finden diese Bewertung hilfreich.
From: Germany
Age: 46-50
Travel time: in June 10
I travelled as: Solo/single
Children: 4
Duration: 1 week
Type of trip: Business trip
Recommendation: No
Average rating of this review: 3.4

Hotel stay with many drawbacks *

Enlarge letters A A Downsize letters A A

We went with a group of German businessmen in the hotel (50 persons) Marriott. The entire preparation of travel of the reservation to checking out-was very difficult. Submission of content to a correct reservation confirmation it weeks! The agreements, in the run-up to the writing Eventmanager of the hotel made, were on site the individual departments (front desk, kitchen, room staff...) and had not known place again discussed and agreed. The fruit at the breakfast buffet, especially the melons, were not fresh and almost transparent! The maps in the elevator have often not working! The bathroom was not cleaned properly.HCLFHLAt the check in the staff was rather unfriendly. We were first to the right and then welcomed!

* This hotel review was originally written in German by Elke. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    4.0
    Suns

    • condition of the hotel
      5.0
      Suns
    • General cleanliness of the different areas
      4.0
      Suns
    • Family friendliness
      3.0
      Suns
    • Disabled-friendly
      4.0
      Suns
  • Location and surroundings
    open close
    5.0
    Suns

    • Proximity to shopping areas
      5.0
      Suns
    • Transportation connection and available excursions
      5.0
      Suns
    • Restaurants & bars in the area
      5.0
      Suns
    • Other leisure activities available
      5.0
      Suns
    • Distance to the beach
      not rated
    • Distance to ski lift
      not rated
  • Service
    open close
    2.0
    Suns

    • Friendliness and helpfulness
      2.0
      Suns
    • Staff's knowledge of foreign language
      4.0
      Suns
    • Reception, check-in & check-out
      1.0
      Suns
    • Competence (handling complaints)
      1.0
      Suns
  • Gastronomy
    open close
    3.3
    Suns

    • Variety of food and drinks
      4.0
      Suns
    • Quality of food and drinks
      2.0
      Suns
    • Atmosphere & furnishings
      3.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      4.0
      Suns
  • Sport, entertainment & pool
    open close
    3.0
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      3.0
      Suns
    • Quality of the beach
      not rated
    • Overall condition of the pool area
      not rated
    • Child care or playground
      not rated
  • Room
    open close
    3.3
    Suns

    • Cleanliness & linen change
      3.0
      Suns
    • size of the room
      3.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      4.0
      Suns
    • size of the bathroom
      3.0
      Suns

Additional info concerning your hotel review Copenhagen Marriott Hotel

What type of room did you review? Single room Standard with view Street
Did the hotel meet the standards of its official catalogue description? No, worse
Does the hotel deserve its official star rating? No, worse
How would you describe the value for money? Rather poor
Which tour operator did you travel with? No details

Was the review helpful for you? Yes No


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