Copenhagen Marriott Hotel
Hotel review Copenhagen Marriott Hotel
1 / 3 User (33%) finds this review helpful.
Age: 51-55
Travel time: in July 10
I travelled as: Couple
Children: none
Duration: 1-3 days
Type of trip: City break
Recommendation: No
Average rating of this review: 3.8
Service of the hotel is not acceptable! *
Enlarge letters A A Downsize letters A AThe atmosphere at the check-in was at the ticket office of Deutsche Bahn before holidays. Almost an hour took the check our luggage and the beds are uncomfortable! Long queues before the switches, endless wait, only a part of the occupied! We wanted to visit Copenhagen and not our time in the waiting area of the hotel! On the long waiting periods mentioned, has been commented on enough staff. No word of regret!HCLFHLHallway in the room were up to 20 o'clock laundry car with up to ceiling stacked dirty; on the floor in the hallways was dirty dishes, the guests in their rooms had, for the evening but nobody felt responsible. The breakfast room was at peak too small; it formed queues here.HCLFHLHCLFHLRoom and breakfast were fine, but does not have the obvious organisational shortcomings overlooked. For a short city trip we can not recommend this hotel!
This translation will not be included in the average rating.
Hotel review in categories
- Hotel in general
- condition of the hotel
- General cleanliness of the different areas
- Family friendlinessnot rated
- Disabled-friendlynot rated
- Location and surroundings
- Proximity to shopping areasnot rated
- Transportation connection and available excursions
- Restaurants & bars in the areanot rated
- Other leisure activities availablenot rated
- Distance to the beachnot rated
- Distance to ski liftnot rated
- Service
- Friendliness and helpfulness
- Staff's knowledge of foreign languagenot rated
- Reception, check-in & check-out
- Competence (handling complaints)
- Gastronomy
- Variety of food and drinks
- Quality of food and drinks
- Atmosphere & furnishings
- Overall cleanliness in the restaurant and in the dining areas
- Sport, entertainment & poolnot rated
- Leisure activities (sauna, tennis, entertainment, etc.)not rated
- Quality of the beachnot rated
- Overall condition of the pool areanot rated
- Child care or playgroundnot rated
- Room
- Cleanliness & linen changenot rated
- size of the room
- Room amenities (TV, balcony, safe, etc.)
- size of the bathroomnot rated
Additional info concerning your hotel review Copenhagen Marriott Hotel
| What type of room did you review? | Double room |
| Did the hotel meet the standards of its official catalogue description? | No, worse |
| Does the hotel deserve its official star rating? | No, worse |
| How would you describe the value for money? | Rather poor |
| Which tour operator did you travel with? | No details |
