Desert Rose Resort
Hotel review Desert Rose Resort
0 von 1 User (0%) finden diese Bewertung hilfreich.
Age: 41-45
Travel time: in September 11
I travelled as: Couple
Children: none
Duration: 1 week
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 2.4
No, thanks! *
Enlarge letters A A Downsize letters A AI would say, that most, what I could write here, has already been written. I am not therefore going to everything. The hotel is in my opinion a three star hotel. The resort Hurghada is according to local people, with whom we spoke shaped, very Russian, so it is no surprise, that the majority of the guests are from Eastern Europe. The following have a so-called five stars hotel it wasn't't really a problem it should be, but rose in the dessert! All all-inclusive-bars are outside, all drinks were served in plastic cups (also the wine) and everyone, who was sitting there, looked miserable, as did we! The food: Well, I would like to say something positive, but if a 'cook sights at the buffet a' specialty sights of the day-and you can tell it, that it or fried rice is Caesar salad? Someone somewhere, that the food at a school canteen recalls. Canteen was much better than I The! Terrible, the Russians! No decency, absolutely no manners.! Luckily we had great weather and a wonderful family from Switzerland know, in exactly the same way as the US! Positive was, that a taxi in the center of Hurghada not more than seven Euro simply costs. It is probably cheaper, if it is acting, but we found seven Euro cheap. We ate in the restaurant in the city center, says Moby Dick's. the food and the staff were great (although the drinks were over priced). Beware of the taxi drivers, the from/to the airport. They will inevitably seek, much more to ask, as you have requested, because the police (apparently) money from you, so that you until the door is driven. At the airport there is a duty-free shop, where you could buy everything. Our Russian fellow buy their spirit drinks. The money that you pay for the privilege, if you fly or not! I know, that Egypt is a matter of taste and for me it is nothing. Maybe it was just Hurghada? I shall probably never find out, because I was surely not again repeat visits.
This translation will not be included in the average rating.
Hotel review in categories
- Hotel in general
- condition of the hotel
- General cleanliness of the different areas
- Family friendliness
- Disabled-friendly
- Location and surroundings
- Proximity to shopping areas
- Transportation connection and available excursions
- Restaurants & bars in the area
- Other leisure activities available
- Distance to the beach
- Distance to ski liftnot rated
- Service
- Friendliness and helpfulness
- Staff's knowledge of foreign language
- Reception, check-in & check-out
- Competence (handling complaints)
- Gastronomy
- Variety of food and drinks
- Quality of food and drinks
- Atmosphere & furnishings
- Overall cleanliness in the restaurant and in the dining areas
- Sport, entertainment & pool
- Leisure activities (sauna, tennis, entertainment, etc.)
- Quality of the beach
- Overall condition of the pool area
- Child care or playgroundnot rated
- Room
- Cleanliness & linen change
- size of the room
- Room amenities (TV, balcony, safe, etc.)
- size of the bathroom
Hotelier's comment
Sehr geehrter Hotelgast,wir bedanken uns für Ihr Feedback bezüglich Ihres letzen Aufenthaltes bei uns. Wir entschuldigen uns ausdrücklich für die unbeabsichtigt aufgetretenen Unannehmlichkeiten.
Wir versichern Ihnen, dass wir alle Ihre Kommentare zu Ihrem Aufenthalt bei uns durchgehen und sehr ernst nehmen. Jede Art von Rückmeldung, ob positiv oder negativ, wissen wir besonders zu schätzen. Als Management-Team nehmen wir Ihre Kommentare sehr ernst und teilen Ihre Einschaetzungen unseren Mitarbeitern mit, um die beanstandeten Probleme zu lösen.
Dementsprechend sind alle Ihre angemerkten Punkte ernsthaft und mit besonderer Sorge und Aufmerksamkeit geprüft worden, damit solche Vorfälle in Zukunft nicht wieder auftreten und vermieden werden können.
Wir sind davon überzeugt, dass nur die Kommentare unserer Gäste und deren konstruktives Feedback uns ermöglichen, unsere Dienstleistungen zu verbessern und die Bedürfnisse der Gäste zu erfüllen.
Ich möchte mich noch einmal ausdrücklich für Ihre Rückmeldung bedanken, und dass Sie sich die Zeit genommen haben, online Kommentare abzugeben. Dadurch unterstützen Sie unsere kontinuierlichen Bemühungen, unseren Service weiter zu verbessern.
Es wäre mir eine Freude, wenn wir uns weiter über Ihre Erfahrungen austauschen können, entweder mit mir oder jemandem aus unserem Hotel Management Team.
Bitte senden Sie eine E-mail mit Ihren Kontaktdaten und Telefonnummer an guest_relation@desertrose-resort.com und wir werden mit Ihnen in Kontakt treten.
Best Regards
Galina Dobrovolskaya
Guest Relations Manager
Desert Rose Resort- Hurgada
Phone: +20(65)3460600- 8 Lines
Fax: +20(65)3460608
E-Mail: guest_relation@desertrose-resort.com
www.desertrose-resort.com
Additional info concerning your hotel review Desert Rose Resort
| What type of room did you review? | Double room Deluxe with view Pool |
| Did the hotel meet the standards of its official catalogue description? | No, worse |
| Does the hotel deserve its official star rating? | No, worse |
| How would you describe the value for money? | Rather poor |
| Which tour operator did you travel with? | No details |
