Dorint Airport Hotel Berlin Tegel
Hotel review Dorint Airport Hotel Berlin Tegel
Age: 61-65
Travel time: in November 11
I travelled as: Couple
Children: none
Duration: 1-3 days
Type of trip: Other stay
Recommendation: Yes
Average rating of this review: 4.8
Good hotel-taxi card Berlin. Don't! *
Enlarge letters A A Downsize letters A AWe had a night with B-service, parking our car in the hotel garage, shuttle to the airport and back. Problem: Berlin card taxi: the morning driver knew not, worked hard but very quick to understand it subjects completed accordingly. In return about 22,30 in Tegel-big problem with this card. No, no one knew the, even the taxi stand-service in the airport. At least 40 taxi driver this card, rejection, laugh, not, these do not know, the is card, which already paid,..., so ignorance and laugh. We sahenin the 70 minute, we waited about hundred the taxi cars-not for us all. Telephone number called on card, taxi skilled -eight minutes there!-no 803 after 15 minutes back, because not there! Answer: it has not found, other people drove... Egypt vacation 25 °C-Berlin-four °C. We asked ourselves, if at the hotel was clean. After a private vehicle taken and this nice driver for us endlichbis Dorint-hotel, we were from the cold of Yalta, but also with the way home, where we left the next day in the work!-not recommended, hotel is völligin order for a few days. We were already for the second time, we love it but the taxi service istdas last!-one has the impression, which is wrong, the driver to get in the evening out, one would like around Berlin and then the 'soup is eaten'!-a shame!
This translation will not be included in the average rating.
Hotel review in categories
- Hotel in general
- condition of the hotel
- General cleanliness of the different areas
- Family friendliness
- Disabled-friendlynot rated
- Location and surroundings
- Proximity to shopping areas
- Transportation connection and available excursions
- Restaurants & bars in the area
- Other leisure activities available
- Distance to the beachnot rated
- Distance to ski liftnot rated
- Service
- Friendliness and helpfulness
- Staff's knowledge of foreign languagenot rated
- Reception, check-in & check-out
- Competence (handling complaints)
- Gastronomy
- Variety of food and drinks
- Quality of food and drinks
- Atmosphere & furnishings
- Overall cleanliness in the restaurant and in the dining areas
- Sport, entertainment & poolnot rated
- Leisure activities (sauna, tennis, entertainment, etc.)not rated
- Quality of the beachnot rated
- Overall condition of the pool areanot rated
- Child care or playgroundnot rated
- Room
- Cleanliness & linen change
- size of the room
- Room amenities (TV, balcony, safe, etc.)
- size of the bathroom
Hotelier's comment
Sehr geehrte Christine,es tut uns sehr leid, daß Sie diese unerfeuliche Erfahrung mit den Berliner Taxifahrern machen mußten. Wir nehmen sofort Kontakt mit unsem Kooperationspartner Taxi Card Berlin auf und schildern Ihre negativen Erlebnisse. Selbstverständlich fordern wir ihn auf, im Sinne unserer Gäste (seinen Kunden) zu handeln und die Fahrer entsprechend zu schulen - denn das gehört einfach zu einem Dienstleistungsberuf, auch in Berlin, dazu. Abschließend entschuldige ich mich für die erlittenen Unanehmlichkeiten und bedanke ich mich im Namen unseres gesamten Teams für die positive Erwähnung unseres Hotels.
Mit freundlichen Grüßen aus Berlin
Andreas Fath und Team
Additional info concerning your hotel review Dorint Airport Hotel Berlin Tegel
| What type of room did you review? | Double room with view Street |
| Did the hotel meet the standards of its official catalogue description? | Yes |
| Does the hotel deserve its official star rating? | Yes |
| How would you describe the value for money? | Generally good |
| Which tour operator did you travel with? | No details |
