Dorint Hotel & Resort Daun
Hotel review Dorint Hotel & Resort Daun
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Age: 61-65
Travel time: in December 11
I travelled as: Couple
Children: none
Duration: 1-3 days
Type of trip: Countryside and Spa
Recommendation: No
Average rating of this review: 3.4
Hotel without flair *
Enlarge letters A A Downsize letters A AThis property has no flair more to offer. Even though the hotel was fully booked, this lends, once that everything much better was. We were here for the second time, but now we would not want to feel comfortable setting. There bums in all corners and ends. Kitc hene the cassettes are no longer held, or closed. Televisions are more properly in the heading-antique. The in-room safe, and it was positive, FREE OF CHARGE. For the sauna is :... A little more care and comfort would be really an advantage. Everything looks somewhat ' schummelig '. The music system in the bio-sauna a year ago broken; in the lobby with bar it was drafty and... In order to get a snack, as in former times,... Does not exist more, so bring. Food in the restaurant. Or moving. But!... With Sauna Coat? The friendliness of the entire staff can be described as good, but as is so often the case in life, the lumbering conditions not responsible for this service. It was our last stay in this rather drab hotel. Here the guest already a long time king more!
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Hotel review in categories
- Hotel in general
- condition of the hotel
- General cleanliness of the different areas
- Family friendlinessnot rated
- Disabled-friendlynot rated
- Location and surroundings
- Proximity to shopping areas
- Transportation connection and available excursions
- Restaurants & bars in the area
- Other leisure activities available
- Distance to the beachnot rated
- Distance to ski liftnot rated
- Service
- Friendliness and helpfulness
- Staff's knowledge of foreign languagenot rated
- Reception, check-in & check-out
- Competence (handling complaints)
- Gastronomy
- Variety of food and drinks
- Quality of food and drinks
- Atmosphere & furnishings
- Overall cleanliness in the restaurant and in the dining areas
- Sport, entertainment & pool
- Leisure activities (sauna, tennis, entertainment, etc.)
- Quality of the beachnot rated
- Overall condition of the pool area
- Child care or playground
- Room
- Cleanliness & linen change
- size of the room
- Room amenities (TV, balcony, safe, etc.)
- size of the bathroom
Hotelier's comment
Lieber Waltervielen Dank, dass Sie sich die Zeit genommen haben
und uns eine Rückmeldung zu Ihrem Aufenthalt hier in Daun geschrieben haben.
Jedes Lob freut das gesamte Team und fördert die Motivation, auch Kritik und Anregungen zur Veränderung sind wichtig um die Leistung kontinuierlich zu verbessern.
Gerne haben wir Ihr Lob an unsere Mitarbeiter weitergegeben.
Ihren Kritikpunkt zur geänderten Speisenauswahl in der Spaworld haben wir sehr ernst genommen. Nach eingehender Prüfung haben wir das Angebot wieder geändert. So hat jeder Gast die Möglichkeit eine kleine Speisenauswahl auch im Spa Bereich zu genießen.
Sehr geehrter Walter, wir möchten uns für die Unannehmlichkeiten entschuldigen und hoffen, dass Sie diese annehmen werden. Wir würden uns freuen, wenn Sie uns noch einmal die Gelegenheit bieten würden, Ihnen zu zeigen, dass wir es normalerweise besser können.
Für heute verbleiben wir mit einem herzlichen „Auf Wiedersehen“ im
Dorint Hotel & Resort Daun Vulkaneifel.
Nadja Knizewski
Gastgeberin
Additional info concerning your hotel review Dorint Hotel & Resort Daun
| What type of room did you review? | Studio Standard with view Garden |
| Did the hotel meet the standards of its official catalogue description? | No, worse |
| Does the hotel deserve its official star rating? | No, worse |
| How would you describe the value for money? | Adequate |
| Which tour operator did you travel with? | No details |
