Dorint Seehotel & Resort Bitburg
Hotel review Dorint Seehotel & Resort Bitburg
The review was read 772 times.
From: Germany
Age: 31-35
Travel time: in October 11
I travelled as: Family
Children: 2
Duration: 1-3 days
Type of trip: Countryside and Spa
Recommendation: No
Average rating of this review: 3.8
Age: 31-35
Travel time: in October 11
I travelled as: Family
Children: 2
Duration: 1-3 days
Type of trip: Countryside and Spa
Recommendation: No
Average rating of this review: 3.8
Families apartment with mold in the bathroom *
Enlarge letters A A Downsize letters A AThe families apartment is located in an separate Gebäue about eight minutes walk from for breakfast. In the bathroom there was mold on the ceiling and mildew visible. Perhaps the separate building is too seldom inhabited/heated or in the fabric worn. Not recommended for families.
* This hotel review was originally written in German by Marc. Read the original review.
This translation will not be included in the average rating.
This translation will not be included in the average rating.
Hotel review in categories
- Hotel in general
- condition of the hotel
- General cleanliness of the different areas
- Family friendliness
- Disabled-friendlynot rated
- Location and surroundings
- Proximity to shopping areas
- Transportation connection and available excursionsnot rated
- Restaurants & bars in the areanot rated
- Other leisure activities availablenot rated
- Distance to the beachnot rated
- Distance to ski liftnot rated
- Service
- Friendliness and helpfulness
- Staff's knowledge of foreign languagenot rated
- Reception, check-in & check-out
- Competence (handling complaints)
- Gastronomy
- Variety of food and drinks
- Quality of food and drinks
- Atmosphere & furnishingsnot rated
- Overall cleanliness in the restaurant and in the dining areasnot rated
- Sport, entertainment & pool
- Leisure activities (sauna, tennis, entertainment, etc.)
- Quality of the beachnot rated
- Overall condition of the pool areanot rated
- Child care or playgroundnot rated
- Room
- Cleanliness & linen change
- size of the room
- Room amenities (TV, balcony, safe, etc.)
- size of the bathroomnot rated
Hotelier's comment
Lieber Marc,wir bedauern sehr, daß Ihr Aufenthalt in unserem Hause durch die von Ihnen geschilderten Unannehmlichkeiten nicht zu Ihrer vollen Zufriedenheit ausgefallen ist und möchten uns dafür bei Ihnen entschuldigen.
Wir hätten auch Sie gerne, wie so viele andere Gäste, als zufriedenen Gast verabschiedet, der auch gerne wiederkehrt. Deshalb bedauern wir, daß Sie uns nicht schon während des Aufenthaltes in unserem Hause eine Andeutung gemacht haben.
Lieber Marc, es würde uns freuen, wenn Sie uns – trotz Ihrer schlechten Erfahrung – die Gelegenheit geben würden, Sie von der Qualität und Gastfreundschaft unseres Hauses überzeugen zu können und verbleiben mit nochmaligem Dank für Ihre Mühe.
Mit freundlichem Gruß
i.A. Elvira Strehlen
Reservierung
Additional info concerning your hotel review Dorint Seehotel & Resort Bitburg
| What type of room did you review? | Apartment Standard with view Sea/lake |
| Did the hotel meet the standards of its official catalogue description? | Yes |
| Does the hotel deserve its official star rating? | No, worse |
| How would you describe the value for money? | Rather poor |
| Which tour operator did you travel with? | No details |
