Hotel review Dunes Hotel & Beach Resort

by Phillip2011-12-012.83333333333



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From: Germany
Age: 31-35
Travel time: in December 11
I travelled as: Friends
Children: none
Duration: 2 weeks
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 3.4

gladly again anytime Isla Margarita, but... *

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The dunes was a hotel in which one no second time would. Stayed here for the third time on Isla Margarita in Playa El aqua from there we were really amazed. Of the 14 days the food was three days, on the other days not fresh, only warmed up and lukewarm. The pasta was ideal for people without teeth because you have to chew them. The room cleaning worked anyway not really and you have also very animal friendly his, because we had a scorpion on cockroaches and ants all bugs in the room, clothes closet and bed. There were almost exclusively locals or Argentinian in the dunes. They were treated very friendly, which we didn't occur, there was no greeting and answered at the front desk they were even served first and we had to wait. Security was capitalized in dunes not very big, we were not on the beach but also constantly in the hotel area, by the pool, the quality of the pool or on the way to and from the rooms unkempt tour vendors bothering you, everyone and makes the very best. This is in a vacation happens, that some people in the hotel area were allowed. We felt very unsafe, because our lock on our door did not work properly. It was already very suspect, in the dunes a complaint speaks at the front desk nobody German or English but the tours are the German, Dutch and Austrian. Our travel guide in the 14 days changed three times, and each time was a major bummer, luckily we had no major problems except lock, air conditioning. Otherwise you is quite alone without contact. The only thing I said, we got, was that there was no illegal taxis should, these are cheaper but if you really want to arrive at the place is questionable, because the official taxis are registered in a central. At the front desk there are taxi price. We did so and had very nice and serious driver. Our island-investigations we have done this time with Jürgen of robe-tours and tours with Jürgen great if on land or water. George was our vacation-save for the quality of his tours super great! No comparison with the jeep safaris or island tours in past holidays we had made. We had contacted him from home. If we go on the island, only in a hotel at the Playa El aqua, because everything is not so remote and from there you can go everywhere very cheap with the bus. Also the area was not so remote.

* This hotel review was originally written in German by Phillip. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    3.0
    Suns

    • condition of the hotel
      3.0
      Suns
    • General cleanliness of the different areas
      3.0
      Suns
    • Family friendliness
      not rated
    • Disabled-friendly
      not rated
  • Location and surroundings
    open close
    3.2
    Suns

    • Proximity to shopping areas
      3.0
      Suns
    • Transportation connection and available excursions
      3.0
      Suns
    • Restaurants & bars in the area
      2.0
      Suns
    • Other leisure activities available
      3.0
      Suns
    • Distance to the beach
      5.0
      Suns
    • Distance to ski lift
      not rated
  • Service
    open close
    3.0
    Suns

    • Friendliness and helpfulness
      3.0
      Suns
    • Staff's knowledge of foreign language
      3.0
      Suns
    • Reception, check-in & check-out
      3.0
      Suns
    • Competence (handling complaints)
      3.0
      Suns
  • Gastronomy
    open close
    3.3
    Suns

    • Variety of food and drinks
      3.0
      Suns
    • Quality of food and drinks
      3.0
      Suns
    • Atmosphere & furnishings
      4.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      3.0
      Suns
  • Sport, entertainment & pool
    open close
    4.0
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      4.0
      Suns
    • Quality of the beach
      4.0
      Suns
    • Overall condition of the pool area
      4.0
      Suns
    • Child care or playground
      not rated
  • Room
    open close
    3.8
    Suns

    • Cleanliness & linen change
      3.0
      Suns
    • size of the room
      4.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      4.0
      Suns
    • size of the bathroom
      4.0
      Suns

Additional info concerning your hotel review Dunes Hotel & Beach Resort

What type of room did you review? Double room Standard with view Garden
Did the hotel meet the standards of its official catalogue description? No, worse
Does the hotel deserve its official star rating? No, worse
How would you describe the value for money? Rather poor
Which tour operator did you travel with? TUI

Was the review helpful for you? Yes No


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