4 star, it doesn't get much worse!

Hotel review Estrella Coral de Mar Resort & Spa

by Stefanie2011-02-012.75
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Member since 5/7/08
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From: Germany
Age: 31-35
Travel time: in February 11
I travelled as: Family
Children: 1
Duration: 1 week
Type of trip: Other stay
Recommendation: No
Average rating of this review: 3.3

4 star, it doesn't get much worse! *

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We had booked the hotel coral de Mar, not knowing, that it is a resort Hotel, Estrella de Mar. Currently our 'holiday' is to assess at the lawyer, with a 4-star vacation of stay in the Estrella de Mar little to do. The rooms and the area was very dirty-mold in the bathroom, rust in the kitchen area, dust on all tables. Room service underground. The wellness area was very nice, however it's not with children. The adjoining pool is dirty! The friendliness left a lot to be desired. The grounds made a good impression, but due to the weather not usable.

* This hotel review was originally written in German by Stefanie. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

2.3
Suns
- condition of the hotel
  2.0
  Suns
- General cleanliness of the different areas
  1.0
  Suns
- Family friendliness
  4.0
  Suns
- Disabled-friendly
  not rated
Location and surroundings

5.0
Suns
- Proximity to shopping areas
  6.0
  Suns
- Transportation connection and available excursions
  4.0
  Suns
- Restaurants & bars in the area
  5.0
  Suns
- Other leisure activities available
  5.0
  Suns
- Distance to the beach
  not rated
- Distance to ski lift
  not rated
Service

4.3
Suns
- Friendliness and helpfulness
  4.0
  Suns
- Staff's knowledge of foreign language
  5.0
  Suns
- Reception, check-in & check-out
  4.0
  Suns
- Competence (handling complaints)
  4.0
  Suns
Gastronomy

3.3
Suns
- Variety of food and drinks
  4.0
  Suns
- Quality of food and drinks
  4.0
  Suns
- Atmosphere & furnishings
  3.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  2.0
  Suns
Sport, entertainment & pool

2.0
Suns
- Leisure activities (sauna, tennis, entertainment, etc.)
  3.0
  Suns
- Quality of the beach
  not rated
- Overall condition of the pool area
  1.0
  Suns
- Child care or playground
  not rated
Room

2.8
Suns
- Cleanliness & linen change
  1.0
  Suns
- size of the room
  4.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  3.0
  Suns
- size of the bathroom
  3.0
  Suns

Additional info concerning your hotel review Estrella Coral de Mar Resort & Spa

What type of room did you review?	Apartment
Did the hotel meet the standards of its official catalogue description?	No, worse
Does the hotel deserve its official star rating?	No, worse
How would you describe the value for money?	Very poor
Which tour operator did you travel with?	Alltours

Was the review helpful for you? Yes No

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