Europe Villa Cortes
Hotel review Europe Villa Cortes
1 / 1 User (100%) finds this review helpful.
Age: 51-55
Travel time: in September 11
I travelled as: Couple
Children: none
Duration: 2 weeks
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 4.9
Even five stars?! *
Enlarge letters A A Downsize letters A ASubstantial, optically in its central location in the heart of Playa de las Americas Hotel in Mexican architecture. Friendly, multi-lingual and competent staff from the front desk to the room area to the restaurant, including breakfast premises; in the latter but inner courtyard area to consider a smoking ban. Not pleasant, if you during breakfast from approximately own belt is! The cushions for the beach chairs at the pool area in need of cleaning, as unclean! Not surprising, since the conditions in contrast to the past years now remain at night in the open, where cats and birds then obvious traces of the pollution left. More and more guests were in groups present, which wasn't't contributes to peace and relaxation in the pool and the area of the restaurant. Groups, particularly from Eastern Europe, should also stop in certain rules; bottoms are so inappropriate and flip-flops at the dinner; significant also, the surrounding area of such tables reasons for noise from other guests were avoided. A clarification of the rules on the part of the tour would be helpful here former. The hotel's own beach on the sea water pools appear unclean, algenbewachsene Zugangstreppen crests on the edge and into the water, the very slippery, seem to lack trust-arousing. Overall, the question remains, how the five star-standard of this house also can be held in the future. Increasing the inclusion of groups in the promotion of the house, as well as in the catalog be recognizable (for example, groups Hotel).
This translation will not be included in the average rating.
Hotel review in categories
- Hotel in general
- condition of the hotel
- General cleanliness of the different areas
- Family friendliness
- Disabled-friendly
- Location and surroundings
- Proximity to shopping areas
- Transportation connection and available excursions
- Restaurants & bars in the area
- Other leisure activities available
- Distance to the beach
- Distance to ski liftnot rated
- Service
- Friendliness and helpfulness
- Staff's knowledge of foreign language
- Reception, check-in & check-out
- Competence (handling complaints)
- Gastronomy
- Variety of food and drinks
- Quality of food and drinks
- Atmosphere & furnishings
- Overall cleanliness in the restaurant and in the dining areas
- Sport, entertainment & pool
- Leisure activities (sauna, tennis, entertainment, etc.)
- Quality of the beach
- Overall condition of the pool area
- Child care or playground
- Room
- Cleanliness & linen change
- size of the room
- Room amenities (TV, balcony, safe, etc.)
- size of the bathroom
Additional info concerning your hotel review Europe Villa Cortes
| What type of room did you review? | Double room Standard with view Sea/lake |
| Did the hotel meet the standards of its official catalogue description? | Yes |
| Does the hotel deserve its official star rating? | No, worse |
| How would you describe the value for money? | Rather poor |
| Which tour operator did you travel with? | TUI |
