Falkensteiner Hotel Cristallo
Hotel review Falkensteiner Hotel Cristallo
Age: 41-45
Travel time: in October 11
I travelled as: Couple
Children: none
Duration: 3-5 days
Type of trip: Countryside and Spa
Recommendation: Yes
Average rating of this review: 5.6
Stress and no great imperfect *
Enlarge letters A A Downsize letters A AThe customer service and courtesy of the entire staff is very good-we were really pleasantly surprised! Animateur Markus has informed us of the next activities. This is great, because you will have a look in a note to his free time allocating. Apart from that, it was also like to activities, each promises you might not,. Although we were there without children, but we noticed, that all-absolutely everyone-kids very balanced, and thus also for all guests very pleasant 'roommates' -a big praise to the entertainment child care, of course, a compliment to the parents! Two tips for those Spa area: 1.) a sign on the door of the sauna-quiet area to make: 'The beach chairs should be available for all Saunagäste, please do not book'. Habit of the guests, which for half an hour 'read' half a day the lounge chair in the room the sauna to monopolize. Not comprehend-Hey people: this is no pool chair, a couch for 15-30 minutes but Peace between the sauna courses!2.) great massage & co-special offer! But: What's in it for me, when I for a wellness weekend at short notice to get a date. Great for the department when it is fully booked, but not very customer-friendly if I wasn't't even a minutes use 25 get. It appears to be absent of staff? That is not acceptable, that 14 days before I call to arrange a deadline...
This translation will not be included in the average rating.
Hotel review in categories
- Hotel in general
- condition of the hotel
- General cleanliness of the different areas
- Family friendliness
- Disabled-friendlynot rated
- Location and surroundings
- Proximity to shopping areasnot rated
- Transportation connection and available excursions
- Restaurants & bars in the area
- Other leisure activities available
- Distance to the beachnot rated
- Distance to ski liftnot rated
- Service
- Friendliness and helpfulness
- Staff's knowledge of foreign language
- Reception, check-in & check-out
- Competence (handling complaints)
- Gastronomy
- Variety of food and drinks
- Quality of food and drinks
- Atmosphere & furnishings
- Overall cleanliness in the restaurant and in the dining areas
- Sport, entertainment & pool
- Leisure activities (sauna, tennis, entertainment, etc.)
- Quality of the beachnot rated
- Overall condition of the pool area
- Child care or playgroundnot rated
- Room
- Cleanliness & linen change
- size of the room
- Room amenities (TV, balcony, safe, etc.)
- size of the bathroom
Additional info concerning your hotel review Falkensteiner Hotel Cristallo
| What type of room did you review? | Double room Standard with view Rural landscape |
| Did the hotel meet the standards of its official catalogue description? | No details |
| Does the hotel deserve its official star rating? | Yes |
| How would you describe the value for money? | Generally good |
| Which tour operator did you travel with? | No details |
