archived Hotel review Falkensteiner Hotel & Spa Carinzia

Profile picture SteinerFlorian
by Florian.2009-09-013.08333333333
Read the other contributions


Member since 7/29/09
Want to ask me a question?
The review was read 921 times.
7 von 18 User (39%) finden diese Bewertung hilfreich.
From: Austria
Age: 26-30
Travel time: in September 09
I travelled as: Family
Children: 1
Duration: 1-3 days
Type of trip: Other stay
Recommendation: No
Average rating of this review: 3.7

Very sad *

Enlarge letters A A Downsize letters A A

We were with my parents-in-law and it was just a few things that did not work. The GNP cleanliness in the restaurant, slow service, drinks were not brought despite two order. Wines were sold out of fourth ordered was only first storage.
Food were not brought together, and the plates were cleared away together.
On departure, the housekeeping burst into the room came and asked when they are away, even though it was only half eleven. The rooms are booked up eleven o'clock.
I found to be a pity, because it is a very modern and nice hotel.
Complaints were not dealt with or as you can call it that.

* This hotel review was originally written in German by Florian.. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    3.7
    Suns

    • condition of the hotel
      4.0
      Suns
    • General cleanliness of the different areas
      3.0
      Suns
    • Family friendliness
      4.0
      Suns
    • Disabled-friendly
      not rated
  • Location and surroundings
    open close
    3.0
    Suns

    • Proximity to shopping areas
      1.0
      Suns
    • Transportation connection and available excursions
      4.0
      Suns
    • Restaurants & bars in the area
      2.0
      Suns
    • Other leisure activities available
      5.0
      Suns
    • Distance to the beach
      not rated
    • Distance to ski lift
      not rated
  • Service
    open close
    2.8
    Suns

    • Friendliness and helpfulness
      2.0
      Suns
    • Staff's knowledge of foreign language
      4.0
      Suns
    • Reception, check-in & check-out
      4.0
      Suns
    • Competence (handling complaints)
      1.0
      Suns
  • Gastronomy
    open close
    3.0
    Suns

    • Variety of food and drinks
      2.0
      Suns
    • Quality of food and drinks
      3.0
      Suns
    • Atmosphere & furnishings
      5.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      2.0
      Suns
  • Sport, entertainment & pool
    open close
    5.5
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      6.0
      Suns
    • Quality of the beach
      not rated
    • Overall condition of the pool area
      5.0
      Suns
    • Child care or playground
      not rated
  • Room
    open close
    4.0
    Suns

    • Cleanliness & linen change
      4.0
      Suns
    • size of the room
      4.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      4.0
      Suns
    • size of the bathroom
      4.0
      Suns

Additional info concerning your hotel review Falkensteiner Hotel & Spa Carinzia

What type of room did you review? No details
Did the hotel meet the standards of its official catalogue description? No, worse
Does the hotel deserve its official star rating? No, worse
How would you describe the value for money? Adequate
Which tour operator did you travel with? No details

Was the review helpful for you? Yes No


Info and Help
Newsletter
FAQ
Contact/Help
The Company
About Us
Press
Jobs
 
International

Reviews for Falkensteiner Hotel & Spa Carinzia, Hermagor/Nassfeld will help you evaluate and rate whether Falkensteiner Hotel & Spa Carinzia in Carinthia is the right hotel for you to spend your holiday in.

© 1999 - 2012, all rights reserved.
Hotelreview typeshort