archived Hotel review Familien Erlebnis Hotel Post

Profile picture bofi73
by Christoph.2009-06-014.25
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Member since 2/13/09
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The review was read 732 times.
37 von 44 User (84%) finden diese Bewertung hilfreich.
From: Austria
Age: 31-35
Travel time: in June 09
I travelled as: Family
Children: 2
Duration: 3-5 days
Type of trip: Beach Holiday
Recommendation: Yes
Average rating of this review: 5.1

Great, but price-performance ratio okay *

Enlarge letters A A Downsize letters A A

All in all, a nice hotel at a high price, but all in all can recommend if you didn't look on the money.
Location in the mountains means is rather Colder weather and changeable than for example in Carinthia. Very nice possibilities to hiking/cycling & other excursions in the area
Lake was full of tadpoles & water slide on a case-by-case in operation.
Rooms in the new wing are more expensive, overall, the hotel was rather expensive, only in low season rates are from our point of view in order, for example child as baby 37 Euro per day
We had a daily fight for the chairs, in the new or someone to ask.
Indoor play area is nice, it is generally quiet and well-mannered for a kids hotel. Our support did not met expectations, it was important that the child sleep obviously only
Food was generally okay, really all inclusive, the breakfast was great, lunch buffet, not exciting, afternoon snack good, 'functional' in the evening but not exciting.
Friendliness of the staff was not exceptional but okay
Parts of the hotel, for example, the terrace and dining room are old.
Water in the pool for a kids hotel much too cold (about 24 °C)

* This hotel review was originally written in German by Christoph.. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    5.3
    Suns

    • condition of the hotel
      5.0
      Suns
    • General cleanliness of the different areas
      5.0
      Suns
    • Family friendliness
      6.0
      Suns
    • Disabled-friendly
      not rated
  • Location and surroundings
    open close
    5.3
    Suns

    • Proximity to shopping areas
      5.0
      Suns
    • Transportation connection and available excursions
      6.0
      Suns
    • Restaurants & bars in the area
      4.0
      Suns
    • Other leisure activities available
      6.0
      Suns
    • Distance to the beach
      not rated
    • Distance to ski lift
      not rated
  • Service
    open close
    5.3
    Suns

    • Friendliness and helpfulness
      5.0
      Suns
    • Staff's knowledge of foreign language
      5.0
      Suns
    • Reception, check-in & check-out
      6.0
      Suns
    • Competence (handling complaints)
      not rated
  • Gastronomy
    open close
    4.5
    Suns

    • Variety of food and drinks
      5.0
      Suns
    • Quality of food and drinks
      4.0
      Suns
    • Atmosphere & furnishings
      4.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      5.0
      Suns
  • Sport, entertainment & pool
    open close
    5.0
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      6.0
      Suns
    • Quality of the beach
      not rated
    • Overall condition of the pool area
      4.0
      Suns
    • Child care or playground
      5.0
      Suns
  • Room
    open close
    5.0
    Suns

    • Cleanliness & linen change
      5.0
      Suns
    • size of the room
      5.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      5.0
      Suns
    • size of the bathroom
      5.0
      Suns

Hotelier's comment

Vielen Dank für die Bewertung!

Folgende Bemerkung möchten wir hiermit aber korrigieren:

Unser Hallenbad (Erwachsenen-Pool und Babypool) ist auf eine konstante Wassertemperatur von mindestens 30 °C programmiert. Eine Unterschreitung dieser Temperatur wäre nur bei einem technischen Defekt möglich.
Aufgrund dieser Kritik werden wir in Zukunft die Wassertemperatur zusätzlich auch manuell überprüfen.

Matthäus Unseld

Additional info concerning your hotel review Familien Erlebnis Hotel Post

What type of room did you review? Family room Superior with view Garden
Did the hotel meet the standards of its official catalogue description? Yes
Does the hotel deserve its official star rating? Yes
How would you describe the value for money? Adequate
Which tour operator did you travel with? No details

Was the review helpful for you? Yes No


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