Hotel review Festival Riviera Resort

by Sophie2010-07-013.25



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From: United Kingdom
Age: 14-18
Travel time: in July 10
I travelled as: Couple
Children: none
Duration: 2 weeks
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 3.9

Cheap break but would never return

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Food- caters mainly for eastern europeans, very bland, basic and poor quality. meat is undercooked apart from in the al a carte restauarants which you can visit once per week, food in there is great!
choose meal times wisely as it is not uncommon for you to not get a table

Drink- alcohol was only suitable for those who really enjoy strong liquors, they all tasted of paint stripper! beer was drinkable but not great. pepsi/fanta/7up available which were all pleasant. water in decanters was warm unless filled with ice (made from tap water) and juices were simply in powder form mixed with tap water... two small bottles of water per room for 24 hours is simply not enough

entertainment- practically unexistant. evening shows were very amateur and sometimes embarassingly poor. animation team tried hard to entertain but their resources were lacking. limited daytime activities- sunbathing in 50 degree heat becomes unbearable after a short time

guests- lots of rude guests (mostly russian) who seem to misunderstand the purpose of a que-staff are too scared to discipline them in any way so they always come first

staff-on the whole very friendly and they really make an effort to please..they especially love the english!

excursions- we only tried the Colona snorkelling as others were too expensive, booked through Thomas Cook. was a fantastic day out.. great value for money and we actually ate a decent meal on the boat!

not all inclusive- icecreams, pizzas, irish coffee, turkish coffee, fresh juices, BBQ's were all against surcharges (and not cheap)

location- location is poor, nothing is around the hotel and taxis to the main town can be expensive

other foreign guests thought it was acceptable to steal your sunbed while you were going for a walk/swim etc, leaving your towel thrown on the floor

overall we had a great time, met some lovely people and came back with a nice tan but the hotel certainly isnt 4* by british standards.

Pictures/Videos to hotel review (Click picture to enlarge!)

Hotel review Festival Riviera Resort - Sea view

Hotel review in categories

  • Hotel in general
    open close
    4.0
    Suns

    • condition of the hotel
      4.0
      Suns
    • General cleanliness of the different areas
      4.0
      Suns
    • Family friendliness
      4.0
      Suns
    • Disabled-friendly
      4.0
      Suns
  • Location and surroundings
    open close
    3.4
    Suns

    • Proximity to shopping areas
      3.0
      Suns
    • Transportation connection and available excursions
      4.0
      Suns
    • Restaurants & bars in the area
      2.0
      Suns
    • Other leisure activities available
      3.0
      Suns
    • Distance to the beach
      5.0
      Suns
    • Distance to ski lift
      not rated
  • Service
    open close
    3.8
    Suns

    • Friendliness and helpfulness
      4.0
      Suns
    • Staff's knowledge of foreign language
      4.0
      Suns
    • Reception, check-in & check-out
      4.0
      Suns
    • Competence (handling complaints)
      3.0
      Suns
  • Gastronomy
    open close
    3.3
    Suns

    • Variety of food and drinks
      3.0
      Suns
    • Quality of food and drinks
      2.0
      Suns
    • Atmosphere & furnishings
      4.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      4.0
      Suns
  • Sport, entertainment & pool
    open close
    3.8
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      3.0
      Suns
    • Quality of the beach
      4.0
      Suns
    • Overall condition of the pool area
      4.0
      Suns
    • Child care or playground
      4.0
      Suns
  • Room
    open close
    5.3
    Suns

    • Cleanliness & linen change
      5.0
      Suns
    • size of the room
      6.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      5.0
      Suns
    • size of the bathroom
      5.0
      Suns

Additional info concerning your hotel review Festival Riviera Resort

What type of room did you review? Double room Best price with view Sea/lake
Did the hotel meet the standards of its official catalogue description? No, worse
Does the hotel deserve its official star rating? No, worse
How would you describe the value for money? Generally good
Which tour operator did you travel with? No details

Was the review helpful for you? Yes No


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