Hotel review Festival Riviera Resort

by Diana2011-10-013.33333333333



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From: No details
Age: 41-45
Travel time: in October 11
I travelled as: Family
Children: none
Duration: 1 week
Type of trip: Beach Holiday
Recommendation: Yes
Average rating of this review: 4

Good, but not to return

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We arrived 3 grown-ups - only one double bed, had to ask for each item separately - extra bed, extra towels, extra sheet. extra blanket... Asked receptionist for a better room as with 2 elderly people - he asked why should he give us a better room - was he asking for a bribe? People asking for money everywhere.
Bath very primitive, overflows all through the bathroom if you want to wash your hair and thus use a little more water. Tap screeches when using. The staff engineer said - its normal. Room windows face another hotel windows so close that you can almost touch each other if hands stretched. Noise at nights awful.
Generally it was normal / nice for Egypt, but no wish to return.

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Hotel review Festival Riviera Resort - View from the window

Hotel review in categories

  • Hotel in general
    open close
    4.7
    Suns

    • condition of the hotel
      4.0
      Suns
    • General cleanliness of the different areas
      5.0
      Suns
    • Family friendliness
      5.0
      Suns
    • Disabled-friendly
      not rated
  • Location and surroundings
    open close
    3.6
    Suns

    • Proximity to shopping areas
      2.0
      Suns
    • Transportation connection and available excursions
      5.0
      Suns
    • Restaurants & bars in the area
      3.0
      Suns
    • Other leisure activities available
      4.0
      Suns
    • Distance to the beach
      4.0
      Suns
    • Distance to ski lift
      not rated
  • Service
    open close
    4.3
    Suns

    • Friendliness and helpfulness
      4.0
      Suns
    • Staff's knowledge of foreign language
      5.0
      Suns
    • Reception, check-in & check-out
      4.0
      Suns
    • Competence (handling complaints)
      4.0
      Suns
  • Gastronomy
    open close
    3.8
    Suns

    • Variety of food and drinks
      3.0
      Suns
    • Quality of food and drinks
      3.0
      Suns
    • Atmosphere & furnishings
      4.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      5.0
      Suns
  • Sport, entertainment & pool
    open close
    4.0
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      4.0
      Suns
    • Quality of the beach
      4.0
      Suns
    • Overall condition of the pool area
      4.0
      Suns
    • Child care or playground
      not rated
  • Room
    open close
    3.5
    Suns

    • Cleanliness & linen change
      5.0
      Suns
    • size of the room
      4.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      3.0
      Suns
    • size of the bathroom
      2.0
      Suns

Additional info concerning your hotel review Festival Riviera Resort

What type of room did you review? Double room Standard with view Sea/lake
Did the hotel meet the standards of its official catalogue description? No, worse
Does the hotel deserve its official star rating? No, worse
How would you describe the value for money? Generally good
Which tour operator did you travel with? No details

Was the review helpful for you? Yes No


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