Hotel review Frankfurt Marriott Hotel

by Katja2010-10-012.66666666667



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1 / 2 User (50%) finds this review helpful.
From: Germany
Age: 36-40
Travel time: in October 10
I travelled as: Solo/single
Children: none
Duration: 1-3 days
Type of trip: Business trip
Recommendation: No
Average rating of this review: 3.2

Not A Five-Star Standard *

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The hotel is unfortunately not the usual five star standard. Is' tired ' Hotel, in room clear stains on the ceiling. Floor coating of the room not clean appearing. Furniture partly. Very scratched and 'worn'. Air conditioning was set very low, despite immediate issue any substantial improvement for the 'fridge atmosphere'. Bathroom worn, unfortunately very unclean, no tooth cleaner glass or similar to find. The absolute surprise waiting for me, when I see a drinks from the mini bar wanted-in the minibar is a card, on which one is asked, the shop at the reception-great idea, if you are fresh in the bathrobe the mini bar opens. Upon check-out I tried this at the reception friendly to communicate-whether it would be possible at least a 'note card' outside the mini bar to reposition-the only comment from the lady at the front desk was-it is in the shop much cheaper. The current appearance of the hotel I think certainly missed the target group.

* This hotel review was originally written in German by Katja. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    2.5
    Suns

    • condition of the hotel
      3.0
      Suns
    • General cleanliness of the different areas
      2.0
      Suns
    • Family friendliness
      not rated
    • Disabled-friendly
      not rated
  • Location and surroundings
    open close
    6.0
    Suns

    • Proximity to shopping areas
      not rated
    • Transportation connection and available excursions
      6.0
      Suns
    • Restaurants & bars in the area
      not rated
    • Other leisure activities available
      not rated
    • Distance to the beach
      not rated
    • Distance to ski lift
      not rated
  • Service
    open close
    2.5
    Suns

    • Friendliness and helpfulness
      3.0
      Suns
    • Staff's knowledge of foreign language
      4.0
      Suns
    • Reception, check-in & check-out
      2.0
      Suns
    • Competence (handling complaints)
      1.0
      Suns
  • Gastronomy
    open close
    2.3
    Suns

    • Variety of food and drinks
      3.0
      Suns
    • Quality of food and drinks
      2.0
      Suns
    • Atmosphere & furnishings
      3.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      1.0
      Suns
  • Sport, entertainment & pool
    not rated

    • Leisure activities (sauna, tennis, entertainment, etc.)
      not rated
    • Quality of the beach
      not rated
    • Overall condition of the pool area
      not rated
    • Child care or playground
      not rated
  • Room
    open close
    2.8
    Suns

    • Cleanliness & linen change
      1.0
      Suns
    • size of the room
      6.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      2.0
      Suns
    • size of the bathroom
      2.0
      Suns

Additional info concerning your hotel review Frankfurt Marriott Hotel

What type of room did you review? Single room Executive with view City
Did the hotel meet the standards of its official catalogue description? No details
Does the hotel deserve its official star rating? No, worse
How would you describe the value for money? Very poor
Which tour operator did you travel with? No details

Was the review helpful for you? Yes No


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