G`sund & Natur Hotel Die Wasnerin
Hotel review G`sund & Natur Hotel Die Wasnerin
Age: 36-40
Travel time: in October 11
I travelled as: Couple
Children: none
Duration: 3-5 days
Type of trip: Countryside and Spa
Recommendation: Yes
Average rating of this review: 5
Lots of light, a lot of shade *
Enlarge letters A A Downsize letters A AWhat we didn't bother us massive, was, that on Saturday a wedding was taking place. Nothing for weddings, but it was not until five o'clock in the morning to sleep. For 200 euros per night would have been well expected, also to be able to sleep. Instead there was disco music and noise, it is normal for weddings. For a hotel with four stars which is totally unacceptable. Unfortunately, there was no warning. The beds are, as others have described, very hard, but as far as the bothers you, the other looks forward. The staff is friendly, but it lacks that certain something. Sometimes you had to wait a few minutes, until the front desk ladies from the chat on the free real effort we had to refer the lady. On the day of the wedding was the parking card reserved-extra buy. Otherwise the food was loved and wellness areas in the midst of a magnificent great scenery. In short: ruthless business policy, but other than that, flawless Hotel.
This translation will not be included in the average rating.
Hotel review in categories
- Hotel in general
- condition of the hotel
- General cleanliness of the different areas
- Family friendliness
- Disabled-friendlynot rated
- Location and surroundings
- Proximity to shopping areas
- Transportation connection and available excursions
- Restaurants & bars in the areanot rated
- Other leisure activities availablenot rated
- Distance to the beachnot rated
- Distance to ski liftnot rated
- Service
- Friendliness and helpfulness
- Staff's knowledge of foreign languagenot rated
- Reception, check-in & check-out
- Competence (handling complaints)
- Gastronomy
- Variety of food and drinks
- Quality of food and drinks
- Atmosphere & furnishings
- Overall cleanliness in the restaurant and in the dining areas
- Sport, entertainment & pool
- Leisure activities (sauna, tennis, entertainment, etc.)
- Quality of the beachnot rated
- Overall condition of the pool area
- Child care or playgroundnot rated
- Room
- Cleanliness & linen change
- size of the room
- Room amenities (TV, balcony, safe, etc.)
- size of the bathroom
Hotelier's comment
Lieber Martin,vielen Dank dass Sie sich die Zeit genommen haben um Ihren Aufenthalt bei uns zu bewerten.
Es tut mir sehr leid, dass wir Ihren Erwartungen nicht entsprochen haben und Sie sich wegen einer Veranstaltung nicht erholt haben. Selbstverständlich nehmen wir uns Ihre Kritik zu Herzen, wir werden diese in unseren Meetings besprechen und auch für die Zukunft Verbesserungen planen. Auch in unseren laufenden Schulungen werden wir unsere Kollegen darauf aufmerksam machen.
Gerne haben Sie die Möglichkeit beim nächsten Aufenthalt eine weiche Matratze zu "reservieren", so können Sie bequem in den Schlaf sinken.
Wir freuen uns trotzdem auf Ihren hoffentlich baldigen erneuten Besuch bei uns in der Wasnerin!
Mit momentan verregneten Grüßen aus dem Ausseerland...
Nicole Dichtl
Front Office Managerin
Additional info concerning your hotel review G`sund & Natur Hotel Die Wasnerin
| What type of room did you review? | Double room Standard with view Rural landscape |
| Did the hotel meet the standards of its official catalogue description? | Yes |
| Does the hotel deserve its official star rating? | Yes |
| How would you describe the value for money? | Adequate |
| Which tour operator did you travel with? | Jahn Reisen |
