Bad hotel

Hotel review Gasthaus Waldhaus

by Arno2011-05-012.5

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From: Holland
Age: 51-55
Travel time: in May 11
I travelled as: Couple
Children: none
Duration: 1-3 days
Type of trip: Other stay
Recommendation: No
Average rating of this review: 3

Bad hotel

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I can better write English than German. We had a room with curtains who where to small and one window had no curtain at all. The room was not clean (nicht zauber) see the pictures! After complaint we got another room with also not good curtains and not clean at all. In that room was no TV.
We complainted next morning and we never come back in this hotel!

Hotel review in categories

Hotel in general

2.5
Suns
- condition of the hotel
  3.0
  Suns
- General cleanliness of the different areas
  2.0
  Suns
- Family friendliness
  not rated
- Disabled-friendly
  not rated
Location and surroundings

4.0
Suns
- Proximity to shopping areas
  not rated
- Transportation connection and available excursions
  4.0
  Suns
- Restaurants & bars in the area
  not rated
- Other leisure activities available
  not rated
- Distance to the beach
  not rated
- Distance to ski lift
  not rated
Service

2.7
Suns
- Friendliness and helpfulness
  3.0
  Suns
- Staff's knowledge of foreign language
  not rated
- Reception, check-in & check-out
  3.0
  Suns
- Competence (handling complaints)
  2.0
  Suns
Gastronomy

3.5
Suns
- Variety of food and drinks
  4.0
  Suns
- Quality of food and drinks
  4.0
  Suns
- Atmosphere & furnishings
  3.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  3.0
  Suns
Sport, entertainment & pool

not rated
- Leisure activities (sauna, tennis, entertainment, etc.)
  not rated
- Quality of the beach
  not rated
- Overall condition of the pool area
  not rated
- Child care or playground
  not rated
Room

2.3
Suns
- Cleanliness & linen change
  1.0
  Suns
- size of the room
  3.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  2.0
  Suns
- size of the bathroom
  3.0
  Suns

Additional info concerning your hotel review Gasthaus Waldhaus

What type of room did you review?	Double room Standard
Did the hotel meet the standards of its official catalogue description?	No, worse
Does the hotel deserve its official star rating?	No, worse
How would you describe the value for money?	Very poor
Which tour operator did you travel with?	No details

Was the review helpful for you? Yes No

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