Hotel review Gasthof Am Storchenturm

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by Ricarda2010-06-012.83333333333
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Member since 11/19/07
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The review was read 367 times.
From: Germany
Age: 19-25
Travel time: in June 10
I travelled as: Friends
Children: none
Duration: 1-3 days
Type of trip: Countryside and Spa
Recommendation: No
Average rating of this review: 3.4

Very poor service *

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With a group of twelve people we reserved rooms in the hotel 'the stork tower'. After initial confusion on the part of the staff, despite written confirmation, we could refer the room. They are simply furnished, but adequate for the price.
In the evening we reserved a table in the beer garden and the disaster started... After almost an hour we finally had the opportunity to order drinks. After a quarter of an hour still no beer on the table, we asked for. The waitress acted slightly annoyed and unfriendly, inter alia, with statements' I cannot do anything about it '. Furthermore, they forgot completely drink orders, orders came against other duplicate or were not complete.
The food, we waited about an hour and a half, was good. However, were agreed not fulfilled special requests, with the statement 'is' s not more'.
The top off the evening, there was a fee. Although we only wanted a tip, we completed the (significant) amount of €for two. It was with a snotty and ironic ' Oh, two euro tip. Thank you!' acknowledged.

After the evening ended followed the breakfast. Cheese and sausage choice was good and was refilled if necessary. The rolls were empty, we asked the waitress for seconds. Per adult person are unfortunately only two small narrow pre rolls into account.
After a busy weekend for us: Storchenturm, no thanks!

* This hotel review was originally written in German by Ricarda. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    4.5
    Suns

    • condition of the hotel
      4.0
      Suns
    • General cleanliness of the different areas
      5.0
      Suns
    • Family friendliness
      not rated
    • Disabled-friendly
      not rated
  • Location and surroundings
    open close
    4.3
    Suns

    • Proximity to shopping areas
      4.0
      Suns
    • Transportation connection and available excursions
      5.0
      Suns
    • Restaurants & bars in the area
      4.0
      Suns
    • Other leisure activities available
      4.0
      Suns
    • Distance to the beach
      not rated
    • Distance to ski lift
      not rated
  • Service
    open close
    1.0
    Suns

    • Friendliness and helpfulness
      1.0
      Suns
    • Staff's knowledge of foreign language
      not rated
    • Reception, check-in & check-out
      1.0
      Suns
    • Competence (handling complaints)
      1.0
      Suns
  • Gastronomy
    open close
    4.3
    Suns

    • Variety of food and drinks
      4.0
      Suns
    • Quality of food and drinks
      4.0
      Suns
    • Atmosphere & furnishings
      5.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      4.0
      Suns
  • Sport, entertainment & pool
    not rated

    • Leisure activities (sauna, tennis, entertainment, etc.)
      not rated
    • Quality of the beach
      not rated
    • Overall condition of the pool area
      not rated
    • Child care or playground
      not rated
  • Room
    open close
    3.0
    Suns

    • Cleanliness & linen change
      not rated
    • size of the room
      3.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      3.0
      Suns
    • size of the bathroom
      3.0
      Suns

Additional info concerning your hotel review Gasthof Am Storchenturm

What type of room did you review? Double room with view Courtyard
Did the hotel meet the standards of its official catalogue description? No details
Does the hotel deserve its official star rating? No details
How would you describe the value for money? Adequate
Which tour operator did you travel with? No details

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