Hotel review Gloria Serenity Resort

by Laura2011-09-015



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From: Holland
Age: 26-30
Travel time: in September 11
I travelled as: Couple
Children: none
Duration: 2 weeks
Type of trip: Beach Holiday
Recommendation: Yes
Average rating of this review: 6

Fantastic holiday, best ever!

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Our fiends recommened this hotel and we heard such good stories so we had high expectations. From the moment we entered the hotel we were welcomed so friendly by front office staff and we sat in the lobby with a delicious drink during the check in. We got an explanation about the hotel, which is really huge! We were happy to book 2 weeks because there is really much to do and to see. Also delicious food in all the different restaurants, if you want you can eat 24 hours a day. The pool and garden are very beautiful and everywhere, also on the beach, there are enough sunbeds.
The staff is very friendly, they are always with a smile on their face and reception and concierge are always willing to help you and very professional.

We can definately recommend the hotel to everrybody who treasures quality.


Hotel review in categories

  • Hotel in general
    open close
    6.0
    Suns

    • condition of the hotel
      6.0
      Suns
    • General cleanliness of the different areas
      6.0
      Suns
    • Family friendliness
      6.0
      Suns
    • Disabled-friendly
      6.0
      Suns
  • Location and surroundings
    open close
    6.0
    Suns

    • Proximity to shopping areas
      not rated
    • Transportation connection and available excursions
      not rated
    • Restaurants & bars in the area
      not rated
    • Other leisure activities available
      6.0
      Suns
    • Distance to the beach
      6.0
      Suns
    • Distance to ski lift
      not rated
  • Service
    open close
    6.0
    Suns

    • Friendliness and helpfulness
      6.0
      Suns
    • Staff's knowledge of foreign language
      6.0
      Suns
    • Reception, check-in & check-out
      6.0
      Suns
    • Competence (handling complaints)
      6.0
      Suns
  • Gastronomy
    open close
    6.0
    Suns

    • Variety of food and drinks
      6.0
      Suns
    • Quality of food and drinks
      6.0
      Suns
    • Atmosphere & furnishings
      6.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      6.0
      Suns
  • Sport, entertainment & pool
    open close
    6.0
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      6.0
      Suns
    • Quality of the beach
      6.0
      Suns
    • Overall condition of the pool area
      6.0
      Suns
    • Child care or playground
      not rated
  • Room
    open close
    6.0
    Suns

    • Cleanliness & linen change
      6.0
      Suns
    • size of the room
      6.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      6.0
      Suns
    • size of the bathroom
      6.0
      Suns

Additional info concerning your hotel review Gloria Serenity Resort

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Did the hotel meet the standards of its official catalogue description? No details
Does the hotel deserve its official star rating? No details
How would you describe the value for money? No details
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