Gran Hotel Turquesa Playa
Hotel review Gran Hotel Turquesa Playa
Age: 41-45
Travel time: in October 11
I travelled as: Couple
Children: none
Duration: 1-3 days
Type of trip: Other stay
Recommendation: No
Average rating of this review: 3
In my opinion not worth four stars *
Enlarge letters A A Downsize letters A AI think that four stars in Spain quickly reachable and then will be assigned. However, when I read the name grand Hotel and this four stars hotel with other four stars hotels where I was and there were quite a few, then I must ask me whether any of the other hotels were all clearly better need five stars or this hotel rather a two stars too much. The folly is to say, that you never get to see all or in any way with which comes into contact. Therefore, the area is folly only a small part of limited and therefore not hundred % adds significant. But if I had to in the bar on a very good and clear Spanish the menu order, although this in a four stars hotel in Spain on the table, but nothing understands the service or wants to understand, it strikes me 'Spanish' before. When they came up with the map of your colleagues at the bar came after I asked again, whether the Spanish name because I chose not to be. She said that it was right. To my question, why at the first time I asked my, there was no response. We had to pay cash after every order. Is not a problem. If the staff but turns sour, this is not a tip for each payment in the bowl, then not here. I always during the last order a correspondingly high tip. In the restaurant the dishes were not cleared after the first Büfettbesuch. Also not in accordance with the second. In such a way stood by taking the desserts four plates and cutlery on the plate. Not nice and certainly not four stars. Multilingual staff mouth with the question about the beverage desire. Here also no question to other drinks. The pool area was not visited, but it looked from the small balcony large enough. There was also a second children's swimming pool as well as a small Jacuzzi. It was a small beer bar available, the tv with Spanish sports program was so loud, we just have to leave. A second small bar was closed and the unfriendly unmotivated staff or third level. Conclusion: In my opinion No four stars. No atmosphere and character. Cool, uncomfortable and not appealing. We can recommend it from our view. It must be the picture but to be done locally in order to assess.
This translation will not be included in the average rating.
Hotel review in categories
- Hotel in general
- condition of the hotel
- General cleanliness of the different areas
- Family friendlinessnot rated
- Disabled-friendlynot rated
- Location and surroundingsnot rated
- Proximity to shopping areasnot rated
- Transportation connection and available excursionsnot rated
- Restaurants & bars in the areanot rated
- Other leisure activities availablenot rated
- Distance to the beachnot rated
- Distance to ski liftnot rated
- Service
- Friendliness and helpfulness
- Staff's knowledge of foreign language
- Reception, check-in & check-out
- Competence (handling complaints)not rated
- Gastronomy
- Variety of food and drinks
- Quality of food and drinks
- Atmosphere & furnishings
- Overall cleanliness in the restaurant and in the dining areas
- Sport, entertainment & poolnot rated
- Leisure activities (sauna, tennis, entertainment, etc.)not rated
- Quality of the beachnot rated
- Overall condition of the pool areanot rated
- Child care or playgroundnot rated
- Room
- Cleanliness & linen change
- size of the room
- Room amenities (TV, balcony, safe, etc.)
- size of the bathroom
Additional info concerning your hotel review Gran Hotel Turquesa Playa
| What type of room did you review? | Double room Special offer with view Pool |
| Did the hotel meet the standards of its official catalogue description? | No, worse |
| Does the hotel deserve its official star rating? | No, worse |
| How would you describe the value for money? | Rather poor |
| Which tour operator did you travel with? | Neckermann |
