Hotel with indoor pool

Hotel review Gran Palas Hotel

by Iris2011-09-013.83333333333

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From: Germany
Age: 46-50
Travel time: in September 11
I travelled as: Couple
Children: none
Duration: 1 week
Type of trip: Beach Holiday
Recommendation: Yes
Average rating of this review: 4.6

Hotel with indoor pool *

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Nice hotel with unfriendly front desk. Ocean view rooms have partial view of the sea only, if you on balconies. Service in the bar and restaurant areas were superb, always friendly and helpful. In the hotel 90% Russians, of which 80% is not friendly and not greet. wonderful pool area, not very well maintained. In five days, was not even swept. Plenty of space by the pool, there were hardly any guests, even though the hotel was fully booked. Indoor pool was very beautiful and large. The beach was fine sandy, but with a view of the container Port of Tarragona. The village of La Pineda consists of tourist shops and restaurants, nothing available, unfortunately, Spanish, Russian menus and everywhere in the place (a street) 90% Russians.

* This hotel review was originally written in German by Iris. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

5.3
Suns
- condition of the hotel
  6.0
  Suns
- General cleanliness of the different areas
  6.0
  Suns
- Family friendliness
  4.0
  Suns
- Disabled-friendly
  not rated
Location and surroundings

4.4
Suns
- Proximity to shopping areas
  5.0
  Suns
- Transportation connection and available excursions
  5.0
  Suns
- Restaurants & bars in the area
  4.0
  Suns
- Other leisure activities available
  4.0
  Suns
- Distance to the beach
  4.0
  Suns
- Distance to ski lift
  not rated
Service

3.0
Suns
- Friendliness and helpfulness
  6.0
  Suns
- Staff's knowledge of foreign language
  4.0
  Suns
- Reception, check-in & check-out
  1.0
  Suns
- Competence (handling complaints)
  1.0
  Suns
Gastronomy

5.3
Suns
- Variety of food and drinks
  5.0
  Suns
- Quality of food and drinks
  5.0
  Suns
- Atmosphere & furnishings
  5.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  6.0
  Suns
Sport, entertainment & pool

4.3
Suns
- Leisure activities (sauna, tennis, entertainment, etc.)
  6.0
  Suns
- Quality of the beach
  4.0
  Suns
- Overall condition of the pool area
  3.0
  Suns
- Child care or playground
  not rated
Room

5.5
Suns
- Cleanliness & linen change
  5.0
  Suns
- size of the room
  6.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  6.0
  Suns
- size of the bathroom
  5.0
  Suns

Additional info concerning your hotel review Gran Palas Hotel

What type of room did you review?	Double room Standard with view Sea/lake
Did the hotel meet the standards of its official catalogue description?	Yes
Does the hotel deserve its official star rating?	No, worse
How would you describe the value for money?	Generally good
Which tour operator did you travel with?	Jahn Reisen

Was the review helpful for you? Yes No

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